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- Jul 13, 2005
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Hi there,
has anybody heard of this problem. When one of our users tries to print more than one copy of a spreadsheet in Excel 2003, it will print the first copy and then the program stops responding. The prints are sent to a network printer and we have Office 2003 with Service Pack 1 added. We have tried rebooting the print server(this does not work). If you try the same process in something like Word then it prints absolutely fine. I have tried random spreadsheets and even created a new one and still the same problem. I have discovered though, that if you send the multiple copy request to a locally attached printer then it will work, so this is obviously a network problem of some kind.
If anybody has any ideas or help it would be greatfully appreciated.
has anybody heard of this problem. When one of our users tries to print more than one copy of a spreadsheet in Excel 2003, it will print the first copy and then the program stops responding. The prints are sent to a network printer and we have Office 2003 with Service Pack 1 added. We have tried rebooting the print server(this does not work). If you try the same process in something like Word then it prints absolutely fine. I have tried random spreadsheets and even created a new one and still the same problem. I have discovered though, that if you send the multiple copy request to a locally attached printer then it will work, so this is obviously a network problem of some kind.
If anybody has any ideas or help it would be greatfully appreciated.