Hi Edward,
I don't want to overwhelm you with information, nor do I want to make you
wait for more suggestions if my first instincts are incorrect. For this reason,
here's a fairly complete checklist of solutions, which should solve the problem.
Remember, if there is a step that you feel unsure about, we are here to help
you. Just post your questions and we'll do our very best to help you further.
1. Extra items in your Networking Properties Components list may confuse and
delay your system while it's connecting as it has to choose which component to
transfer the data through. Solution: Remove unnecessary network Components.
If you don't use dial up, replace "Dial Up Adapter" with "Network Adapter" in:
these instructions:
http://www.oregoncoast.com/configuration/ConfigNetwork.htm
* If you don't use a Dialup Modem, delete it. In 99% of cases VPN components
aren't used, so you can safely delete those as well.
2. Advanced Users should Reinstall ICS and Networking Components:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q263276 Or..
another advice would be to simply unplug the computer, remove the card
you connect to the internet with, and then restart the computer to verify that there
is no longer anything installed in the Control Panel / Networking section.
Once done power off, unplug, reinstall the card, and create a new connection.
3. Lag/Latency can be caused by your Modem or Network Cards and by other
programs running on your system. Firewalls and even AntiVirus programs have
been know to slow a connection down. You can disable startup programs using the
method explained at:
http://www.pacs-portal.co.uk/startup_content.htm.
4. Scan for Adware/Spyware/Trojans with Spybot from:
http://security.kolla.de
And then run an Online Virus Scan:
http://housecall.antivirus.com/
5. If you use a Router, or similar networking/internet sharing device, check for
firmware updates. There's been a lot of improvements with the release of DX 9.0a
which you should download and install from:
www.microsoft.com/directx
IF DISCONNECTED WHILE PLAYING:
1. Disconnects can be caused by your Modem or Network Cards and by other
programs running on your system. See above for help disabling those programs.
2. Another reason for disconnects could be an external router or modem that has
overheated. Try unplugging it for awhile, and contact your ISP to see if they have
a newer model if the problem keeps recurring.
3. Check for IRQ sharing: Click START / Run / type: msinfo32 / ENTER
Expand + Hardware Resources / Click on IRQ and notice if the sound card, video
card(s), and modem/network cards share the same IRQ. If they do, move them into
different slots, to prevent bottlenecks caused by too much traffic on the same IRQ.
4. Further to step 3., Make certain that your Network adapter or Internal Modem
is not in the slot directly beside the graphics card, as those two must be separate.
ADDITIONAL RESOURCES:
More information on the topic of online gaming connections is available at:
http://NibblesNbitsConnect.tk my site and the reference for this reply to you includes
Ports listings, Router configuration settings, ICS, DSL, Cable and Networking help.
Dialup Tips:
http://www.56k.com/trouble/#disconn
Zone.com Dialup Tips:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q228564
Hope that's been of help, please let me know how it went.
--
Cheers,
Jimmy S.
Additional Support Resources: My Zone.com Helpsite:
http://nibblesnbits.tk
Microsoft Online Tech Support:
http://go.microsoft.com/fwlink/?LinkId=376
Game FAQ's:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| when ever i try to connect to an internet game on
| counterstrike i lose internet connection. not only on my
| comp but on the other ones also. i took off the
| firewall that came with xp but it still doesn't work.
| does anyone know how to solve this problem
|
