Can't ping dns name but can ping ip

  • Thread starter Thread starter CajunComputerGuy
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CajunComputerGuy

I'm running Windows XP service pack 2. The problem I'm having is that I can't
connect to the Internet. When I bring up a command line, I run ipconfig and I
have an IP address and the IP address of the DNS server is correct. I then
ran nslookup to lookup the IP address for www.google.com and www.yahoo.com.
Both names successfully resolved into an IP address. I then used ping and I
was able to successfully ping those 2 IP addresses. But if I try to ping the
DNS names, the ping fails with a timeout error. I installed an anti-spyware
problem and an anti-virus program and made sure my system was clean. I used
netsh to reset the TCPIP protocol and I also tried re-installing TCP-IP from
the installation CD. But I'm still having the problem. Is there anything else
I can do other than reinstalling XP?
 
CajunComputerGuy said:
I'm running Windows XP service pack 2. The problem I'm having is that
I can't connect to the Internet. When I bring up a command line, I
run ipconfig and I have an IP address and the IP address of the DNS
server is correct. I then ran nslookup to lookup the IP address for
www.google.com and www.yahoo.com. Both names successfully resolved
into an IP address. I then used ping and I was able to successfully
ping those 2 IP addresses. But if I try to ping the DNS names, the
ping fails with a timeout error. I installed an anti-spyware problem
and an anti-virus program and made sure my system was clean. I used
netsh to reset the TCPIP protocol and I also tried re-installing
TCP-IP from the installation CD. But I'm still having the problem. Is
there anything else I can do other than reinstalling XP?
Click to expand...

What is the underlying problem you are having that led you to try this test?
Are you unable to open www.google.com in a browser? If so, that isn't a DNS
problem...there may be something else going on.
 
Lanwench said:
What is the underlying problem you are having that led you to try this test?
Are you unable to open www.google.com in a browser? If so, that isn't a DNS
problem...there may be something else going on.
Click to expand...
You are correct, I'm having a problem opening a web site in a browser. If I
try to go to www.google.com (or any other web site) I get an error that IE
cannot display the webpage.
 
I fixed the problem. Seems that there was a failed SP3 update on the computer
and after uninstalling SP3, the networking stuff starting working correctly.
 
CajunComputerGuy said:
I fixed the problem. Seems that there was a failed SP3 update on the
computer and after uninstalling SP3, the networking stuff starting
working correctly.
Click to expand...

Great - glad you found the cause. Thanks for posting back.
 
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