Can't open unzipped documents

  • Thread starter Thread starter Karen
  • Start date Start date
K

Karen

Help please ! I recently had to have my computer wiped clean , before doing
this I backed up data. When I reinstalled my files they were zipped, got help
transfering from zipped files, to My documents, but now I cannot open these
files,. I did a search for help from microsoft, and several sites came up to
download to fix the problem, but I don't know what to trust. can't find out
through MS if they endorse any of them. Some of the files are just b*&%s#*t,
but some are very important to me and my family.
 
Karen said:
Help please ! I recently had to have my computer wiped clean , before
doing this I backed up data. When I reinstalled my files they were
zipped, got help transfering from zipped files, to My documents, but
now I cannot open these files,. I did a search for help from
microsoft, and several sites came up to download to fix the problem,
but I don't know what to trust. can't find out through MS if they
endorse any of them. Some of the files are just b*&%s#*t, but some
are very important to me and my family.
Click to expand...

Did you reinstall whatever program opened them before you wiped the
computer? What type(s) are the files?

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dadiOH
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Help please ! I recently had to have my computer wiped clean
Click to expand...


Why? What was wrong?


before doing
this I backed up data.
Click to expand...


Good, but exactly how did you do this?

When I reinstalled my files they were zipped, got help
transfering from zipped files, to My documents, but now I cannot open these
files,. I did a search for help from microsoft, and several sites came up to
download to fix the problem, but I don't know what to trust. can't find out
through MS if they endorse any of them. Some of the files are just b*&%s#*t,
but some are very important to me and my family.
Click to expand...


Exactly what happens when you try to open the files? If you get an
error message, please quote it verbatim.

What kinds of files are these? Have you reinstalled the applications
that are needed to open them?
 
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