Can't open Tools > Internet Options

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Guest

For no discernable reason, I'm suddenly getting an error message any time I attempt to open >Internet Options (to clean out my temp files, for example).

Message reads: "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."

It's my home computer; I AM the administrator; I don't change settings ever.

Moreover, I've run Trendmicro Housecall, no viruses. Spybot has been in place for two years, and I use Web Washer.

Any helps available?
 
Dear Frustrated - :-)

First check for a restriction of the Control panel. If you have Spybot S&D
installed, make sure you haven't "immunized" and placed a restriction on
accessing IE Control panel lock. Start Spybot and select immunize, and
uncheck the IE control panel lock selection.

If that is not the case, try this:

Select Start/Run, type REGEDIT in the 'Open' box and press enter. When the
Registry Editor opens, click 'Edit' on the toolbar and then 'Find'.

Read closely and follow directions precisely, for you will be working in the
Registry. Always export the key for safe measure before making any changes.

Next in the 'Find what:' window, type NoBrowserOptions and press enter. If
the entry is found, it will show in the right pane. Right click it and
select 'Delete' from the menu, or select 'Modify' and change the value form
'1' to '0'. You can also check the keys below, rather than using the 'Find'
feature.

NoBrowserOptions - Disable the Tools > Internet Options menu.

Restrictions User Key:

HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Restrictions

Restrictions System Key:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet
Explorer\Restrictions

More about restrictions.
http://www.winguides.com/registry/display.php/442/
--

LuckyStrike
(e-mail address removed)

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
http://home.satx.rr.com/badour/html/post.html
--------------------------------------------------------------------

Frustrated in Seattle said:
For no discernable reason, I'm suddenly getting an error message any time
Click to expand...
I attempt to open >Internet Options (to clean out my temp files, for
example).
Message reads: "This operation has been cancelled due to restrictions in
Click to expand...
effect on this computer. Please contact your system administrator."
It's my home computer; I AM the administrator; I don't change settings ever.

Moreover, I've run Trendmicro Housecall, no viruses. Spybot has been in
Click to expand...
place for two years, and I use Web Washer.
 
Use Regedit.exe and search for NoBrowserOptions and remove it.
It is most likely to be here (but not necessarily)
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet
Explorer\Restrictions
If you are unfamiliar with Regedit, then ensure you know how to
restore your Registry in case of error and it is a good to export any
key before deleting.

Check the startup (Start-Run-MSCONFIG-Startup tab) for any unknown
items if it is reset on reboot.

You might try this snippet from Mike Burgess first if you use SpyBot:
'Did you by chance run SpyBot's Immunize feature?
If so, you can unlock by unchecking the option to "Protect IE Control
Panel" '

....Alan
 
BTW, an error on my part (ain't the first time): In Spybot S&D (version
1.3), it's the Tools menu>IE Tweaks> lock control panel, that you'd be
looking for.
--

LuckyStrike
(e-mail address removed)
--------------------------------------------------------------------
Frustrated in Seattle said:
For no discernable reason, I'm suddenly getting an error message any time
Click to expand...
I attempt to open >Internet Options (to clean out my temp files, for
example).
Message reads: "This operation has been cancelled due to restrictions in
Click to expand...
effect on this computer. Please contact your system administrator."<snipped>
 
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