"Can't open this item" error in BCM

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Guest

Outlook 2003 SP2
BCM db running on SQL 2005
All my business and accounts contacts appear to be there but when I double
click on any of them it gives a simple "Can't open this item" error every
time.
I have tried stopping and starting outlook, stopping and starting the
instance that the BCM database resides on SQL 2005, backing up and restoring
the BCM db to a newly created one yet I am still receiving the error.
Any ideas?
 
Paul Haggarty said:
Outlook 2003 SP2
BCM db running on SQL 2005
All my business and accounts contacts appear to be there but when I double
click on any of them it gives a simple "Can't open this item" error every
time.
I have tried stopping and starting outlook, stopping and starting the
instance that the BCM database resides on SQL 2005, backing up and
restoring
the BCM db to a newly created one yet I am still receiving the error.
Any ideas?
Click to expand...

At what point did it stop functioning?

Are the firewalls off? Is your BCM instance running on the correct port? Is
your BCM 2003 up to SP3?
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy
 
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