can't open pages...

  • Thread starter Thread starter Monica#12
  • Start date Start date
M

Monica#12

I don't now why, but I can't open some pages in IE6?? it says there is an
error in the page...and I can't use it!! It looks for some code in the age
but found something else,,,
how can I solve the trouble??
 
Monica#12 said:
I don't now why, but I can't open some pages in IE6?? it says there is an
error in the page...and I can't use it!! It looks for some code in the age
but found something else,,,
how can I solve the trouble??

What is the exact error message?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
Monica and Frank:

I have the same problem as Monica. I am using a Dell Inspiron 9100 laptop
wiuth Windows XP Home Edition which is updated automatically, and where I
have already installed SP2.

The error message I get back is:

Blue Banner in Box:"Internet Explorer" - then the text on white space
inside box "Internet Explorer has encountered a problem and needs to close.
Were sorry for the inconvenience." The underneath is the usual white space
with "If you were in the middle of something, the information you were
working on might be lost"

Then the usual notification stuff "Please tell Microsoft about this problem"
etc.

Now: when I click on "To see what data this eror report contains click
here" I get a new box with a blue banner at the top with Internet Explorer,
then in the white space:
"Error Signature:

AppName: iexplorer.exe AppVer: 6.0 2900.2180 Mod Name winett.dll
ModVer 6.0 2900.2577 Offset 00004621

Reporting details
This error report includes: information regarding the condition of Internet
Explorer when the problem occurred; the operating systrem version and
computer hardware in use ............. [no specifics on actual identifiable
info on the error itself] etc."

When I click on "To view technical inform ation about this error report" it
gives me a new box that includes in the white space:
"Exception Information

Code 0x0000005 Flags: 00000000
Record 0x0000000000000000 Address: 0x00000000771b4261

System Information
Windows NT 5.1 Build 2600
CPU Vendor Code 756E6547 - 49656E69 - 6C65746E
CPU Version: 00000F34 CPU Feature Code: BFEBFBFF

Module 1
iexplore exe
Image Base: 0x004000000 Image Size: 0x00000000
Checksum 0x00023c72 Time Stamp: 0x41107b81"

Then there is tons more detaiuled info on modules, etc. that would take me
quite a while to type in.

Any ideas?

Thanks so much,

Brooks




e in the age
 
First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

B Brown said:
Monica and Frank:

I have the same problem as Monica. I am using a Dell Inspiron 9100 laptop
wiuth Windows XP Home Edition which is updated automatically, and where I
have already installed SP2.

The error message I get back is:

Blue Banner in Box:"Internet Explorer" - then the text on white space
inside box "Internet Explorer has encountered a problem and needs to
close.
Were sorry for the inconvenience." The underneath is the usual white
space
with "If you were in the middle of something, the information you were
working on might be lost"

Then the usual notification stuff "Please tell Microsoft about this
problem"
etc.

Now: when I click on "To see what data this eror report contains click
here" I get a new box with a blue banner at the top with Internet
Explorer,
then in the white space:
"Error Signature:

AppName: iexplorer.exe AppVer: 6.0 2900.2180 Mod Name winett.dll
ModVer 6.0 2900.2577 Offset 00004621

Reporting details
This error report includes: information regarding the condition of
Internet
Explorer when the problem occurred; the operating systrem version and
computer hardware in use ............. [no specifics on actual
identifiable
info on the error itself] etc."

When I click on "To view technical inform ation about this error report"
it
gives me a new box that includes in the white space:
"Exception Information

Code 0x0000005 Flags: 00000000
Record 0x0000000000000000 Address: 0x00000000771b4261

System Information
Windows NT 5.1 Build 2600
CPU Vendor Code 756E6547 - 49656E69 - 6C65746E
CPU Version: 00000F34 CPU Feature Code: BFEBFBFF

Module 1
iexplore exe
Image Base: 0x004000000 Image Size: 0x00000000
Checksum 0x00023c72 Time Stamp: 0x41107b81"

Then there is tons more detaiuled info on modules, etc. that would take me
quite a while to type in.

Any ideas?

Thanks so much,

Brooks




e in the age
What is the exact error message?
 
I can see this message, in a little grey box in the middle of the page:


line:123(it's an example number)
caracter: 55
error: preview "]"
code: 0
url: http://webmail.posta.tim.it/ewsms/jsp/it_IT-TIM-UM/mainSMS.jsp?





Frank Saunders said:
First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to
do than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

B Brown said:
Monica and Frank:

I have the same problem as Monica. I am using a Dell Inspiron 9100
laptop
wiuth Windows XP Home Edition which is updated automatically, and where I
have already installed SP2.

The error message I get back is:

Blue Banner in Box:"Internet Explorer" - then the text on white space
inside box "Internet Explorer has encountered a problem and needs to
close.
Were sorry for the inconvenience." The underneath is the usual white
space
with "If you were in the middle of something, the information you were
working on might be lost"

Then the usual notification stuff "Please tell Microsoft about this
problem"
etc.

Now: when I click on "To see what data this eror report contains click
here" I get a new box with a blue banner at the top with Internet
Explorer,
then in the white space:
"Error Signature:

AppName: iexplorer.exe AppVer: 6.0 2900.2180 Mod Name winett.dll
ModVer 6.0 2900.2577 Offset 00004621

Reporting details
This error report includes: information regarding the condition of
Internet
Explorer when the problem occurred; the operating systrem version and
computer hardware in use ............. [no specifics on actual
identifiable
info on the error itself] etc."

When I click on "To view technical inform ation about this error report"
it
gives me a new box that includes in the white space:
"Exception Information

Code 0x0000005 Flags: 00000000
Record 0x0000000000000000 Address: 0x00000000771b4261

System Information
Windows NT 5.1 Build 2600
CPU Vendor Code 756E6547 - 49656E69 - 6C65746E
CPU Version: 00000F34 CPU Feature Code: BFEBFBFF

Module 1
iexplore exe
Image Base: 0x004000000 Image Size: 0x00000000
Checksum 0x00023c72 Time Stamp: 0x41107b81"

Then there is tons more detaiuled info on modules, etc. that would take
me
quite a while to type in.

Any ideas?

Thanks so much,

Brooks

Frank Saunders said:
I don't now why, but I can't open some pages in IE6?? it says there is
an
error in the page...and I can't use it!! It looks for some cod:
wininet.dll



e in the age
but found something else,,,
how can I solve the trouble??

What is the exact error message?
 
Monica#12 said:
I can see this message, in a little grey box in the middle of the page:


line:123(it's an example number)
caracter: 55
error: preview "]"
code: 0
url: http://webmail.posta.tim.it/ewsms/jsp/it_IT-TIM-UM/mainSMS.jsp?

Go to Tools | Internet Options | Advanced.
Check the box to Disable script debugging.
Uncheck the box to Display a notification about every script error.

Disable the Script Debugger in IE (Line 142) - Win XP
http://www.kellys-korner-xp.com/xp_tweaks.htm

1. You might want to refresh your scripting engine:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
Windows Script 5.6 for Windows 2000 and XP
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Sometimes there's a corrupt file in the cache and one must go to Tools |
Internet Options and click Delete Files.

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

(WinXP users who have problems with 2a and 2b, see
http://www.mvps.org/inetexplorer/answers_9.htm)

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4. See also
Error Message When You Browse the Web: An Error Has Occurred in the Script
on This Page
http://support.microsoft.com/?kbid=306831
Scripting Errors When You View Web Pages in Internet Explorer after
Installing Office 2003
http://support.microsoft.com/?kbid=822521

5a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

5b. Find the hijacker that caused 5a to be checked (or if none were checked,
check for hijackware anyway):

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://aumha.org/a/parasite.htm
http://www.mvps.org/inetexplorer/Darnit.htm

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/kb/308260

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
it doesn't work.... :-(


Frank Saunders said:
Monica#12 said:
I can see this message, in a little grey box in the middle of the page:


line:123(it's an example number)
caracter: 55
error: preview "]"
code: 0
url: http://webmail.posta.tim.it/ewsms/jsp/it_IT-TIM-UM/mainSMS.jsp?

Go to Tools | Internet Options | Advanced.
Check the box to Disable script debugging.
Uncheck the box to Display a notification about every script error.

Disable the Script Debugger in IE (Line 142) - Win XP
http://www.kellys-korner-xp.com/xp_tweaks.htm

1. You might want to refresh your scripting engine:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
Windows Script 5.6 for Windows 2000 and XP
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Sometimes there's a corrupt file in the cache and one must go to Tools |
Internet Options and click Delete Files.

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

(WinXP users who have problems with 2a and 2b, see
http://www.mvps.org/inetexplorer/answers_9.htm)

3. Re-register all DLLs listed in
http://support.microsoft.com/?kbid=281679

4. See also
Error Message When You Browse the Web: An Error Has Occurred in the Script
on This Page
http://support.microsoft.com/?kbid=306831
Scripting Errors When You View Web Pages in Internet Explorer after
Installing Office 2003
http://support.microsoft.com/?kbid=822521

5a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

5b. Find the hijacker that caused 5a to be checked (or if none were
checked,
check for hijackware anyway):

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://aumha.org/a/parasite.htm
http://www.mvps.org/inetexplorer/Darnit.htm

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/kb/308260

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
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