Can't open IE7

  • Thread starter Thread starter kevinbowker
  • Start date Start date
K

kevinbowker

After installing the release version of IE7, I have an interesting
problem. When I open the browser, I get a quick splash screen, then IE
closes with no error message. To access the web, I have to open
Windows Explorer and type the web address in the address bar. This
will open IE and I can surf normally.

Anybody have a clue how to fix this?
 
Hi kevin :-)

You don't mention the version of Windows you are using, but, have you tried
using the IE icon on the Start menu to open IE?

If you have any 3rd party toolbars, such as Google, Yahoo or MSN disable
them and see if that helps. If you have Yahoo Companion installed uninstall
it, it is known to cause many problems.

Cannot open Internet Explorer [flashes and quits]
http://windowsxp.mvps.org/IEFAQ.htm#IEOpen
Cannot open Internet Explorer from a limited user account in Windows XP
http://windowsxp.mvps.org/IEFAQ.htm#limited

Try disabling add-ons from Control Panel> Internet Options> Programs> Manage
add-ons. An add-on may be causing this.
Next... See if IE opens in the user account from a Safe Mode with Networking
startup.

315222 - A description of the Safe Mode Boot options in Windows XP:
http://support.microsoft.com/default.aspx?scid=315222

If IE opens from Safe Mode, you need to find the third-party program,
toolbar, add-on, etc. that's causing the problem.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program. Turn on the Windows Firewall (from
Control Panel or Security Center) before disabling a third-party firewall.

Less likely, but it may be a malware problem.
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm


Hope this helps.

Jan :)
MS MVP - Windows IE [AumHa]
Data/Comp Technology
www.datacomptech.com
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Slow Start Up / Crashes or Hangs / Starts then Vanishes / Websites blocks / Slow Page
Rendering
http://www.enhanceie.com/ie/troubleshoot.asp

For IE7 assistance, please post to :microsoft.public.internetexplorer.general
newsgroup.

Web interface -
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

Newsreader -
news://msnews.microsoft.com/microsoft.public.internetexplorer.general



--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


| After installing the release version of IE7, I have an interesting
| problem. When I open the browser, I get a quick splash screen, then IE
| closes with no error message. To access the web, I have to open
| Windows Explorer and type the web address in the address bar. This
| will open IE and I can surf normally.
|
| Anybody have a clue how to fix this?
|
 
Thanks Jan! While it isn't malware, it is a BHO popup blocker (Surf
Pal). I've been using it for years and didn't think to check it.

I tried to get the ToolbarCop from one of your links, but couldn't find
a download link (fyi)

Oh yeah, I'm running WinXP SP2.

Thanks again for pointing out what should have been obvious!

Jan said:
Hi kevin :-)

You don't mention the version of Windows you are using, but, have you tried
using the IE icon on the Start menu to open IE?

If you have any 3rd party toolbars, such as Google, Yahoo or MSN disable
them and see if that helps. If you have Yahoo Companion installed uninstall
it, it is known to cause many problems.

Cannot open Internet Explorer [flashes and quits]
http://windowsxp.mvps.org/IEFAQ.htm#IEOpen
Cannot open Internet Explorer from a limited user account in Windows XP
http://windowsxp.mvps.org/IEFAQ.htm#limited

Try disabling add-ons from Control Panel> Internet Options> Programs> Manage
add-ons. An add-on may be causing this.
Next... See if IE opens in the user account from a Safe Mode with Networking
startup.

315222 - A description of the Safe Mode Boot options in Windows XP:
http://support.microsoft.com/default.aspx?scid=315222

If IE opens from Safe Mode, you need to find the third-party program,
toolbar, add-on, etc. that's causing the problem.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program. Turn on the Windows Firewall (from
Control Panel or Security Center) before disabling a third-party firewall.

Less likely, but it may be a malware problem.
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm


Hope this helps.

Jan :)
MS MVP - Windows IE [AumHa]
Data/Comp Technology
www.datacomptech.com
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
After installing the release version of IE7, I have an interesting
problem. When I open the browser, I get a quick splash screen, then IE
closes with no error message. To access the web, I have to open
Windows Explorer and type the web address in the address bar. This
will open IE and I can surf normally.

Anybody have a clue how to fix this?
Click to expand...
Click to expand...
 
Hi Kevin :-)
Thanks Jan! While it isn't malware, it is a BHO popup blocker (Surf
Pal). I've been using it for years and didn't think to check it.

I tried to get the ToolbarCop from one of your links, but couldn't find
a download link (fyi)

Oh yeah, I'm running WinXP SP2.

Thanks again for pointing out what should have been obvious!
Click to expand...

You're very welcome! I'm very glad to hear you were able to resolve your
problem. Good job!

Thank you very much for posting back and letting us know what worked for
you, and for the benefit of other readers who might have a similar problem.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Data/Comp Technology
datacomptech.com
Smiles are meant to be shared,
that's why they're so contagious.
Jan said:
Hi kevin :-)

You don't mention the version of Windows you are using, but, have you
tried
using the IE icon on the Start menu to open IE?

If you have any 3rd party toolbars, such as Google, Yahoo or MSN disable
them and see if that helps. If you have Yahoo Companion installed
uninstall
it, it is known to cause many problems.

Cannot open Internet Explorer [flashes and quits]
http://windowsxp.mvps.org/IEFAQ.htm#IEOpen
Cannot open Internet Explorer from a limited user account in Windows XP
http://windowsxp.mvps.org/IEFAQ.htm#limited

Try disabling add-ons from Control Panel> Internet Options> Programs>
Manage
add-ons. An add-on may be causing this.
Next... See if IE opens in the user account from a Safe Mode with
Networking
startup.

315222 - A description of the Safe Mode Boot options in Windows XP:
http://support.microsoft.com/default.aspx?scid=315222

If IE opens from Safe Mode, you need to find the third-party program,
toolbar, add-on, etc. that's causing the problem.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look
at
any program that might be interfering with IE. You may have to
reconfigure,
reinstall, or not reinstall, a program. Turn on the Windows Firewall
(from
Control Panel or Security Center) before disabling a third-party
firewall.

Less likely, but it may be a malware problem.
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm


Hope this helps.

Jan :)
MS MVP - Windows IE [AumHa]
Data/Comp Technology
www.datacomptech.com
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
After installing the release version of IE7, I have an interesting
problem. When I open the browser, I get a quick splash screen, then IE
closes with no error message. To access the web, I have to open
Windows Explorer and type the web address in the address bar. This
will open IE and I can surf normally.

Anybody have a clue how to fix this?
Click to expand...
Click to expand...
Click to expand...
 
Jan Il said:
Hi Kevin :-)
Thanks Jan! While it isn't malware, it is a BHO popup blocker (Surf
Pal). I've been using it for years and didn't think to check it.

I tried to get the ToolbarCop from one of your links, but couldn't find
a download link (fyi)

Oh yeah, I'm running WinXP SP2.

Thanks again for pointing out what should have been obvious!
Click to expand...

You're very welcome! I'm very glad to hear you were able to resolve your
problem. Good job!

Thank you very much for posting back and letting us know what worked for
you, and for the benefit of other readers who might have a similar
problem.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Data/Comp Technology
Click to expand...


Nice to see a result - shame that those who use the correct IE7 group to
solve their problems, probably will miss this fix.
Antioch
 
Geez, Antioch, no need to be so crass. Had I seen an IE7 group that
wasn't beta, I would've posted my question there. Perhaps others can
find the article posted here or some savvy surfer such as yourself can
post a link for others.
Jan Il said:
Hi Kevin :-)
Thanks Jan! While it isn't malware, it is a BHO popup blocker (Surf
Pal). I've been using it for years and didn't think to check it.

I tried to get the ToolbarCop from one of your links, but couldn't find
a download link (fyi)

Oh yeah, I'm running WinXP SP2.

Thanks again for pointing out what should have been obvious!
Click to expand...

You're very welcome! I'm very glad to hear you were able to resolve your
problem. Good job!

Thank you very much for posting back and letting us know what worked for
you, and for the benefit of other readers who might have a similar
problem.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Data/Comp Technology
Click to expand...


Nice to see a result - shame that those who use the correct IE7 group to
solve their problems, probably will miss this fix.
Antioch
Click to expand...
 
Your wish is my command - but I don't know what you mean by 'had I seen an
IE7 group that wasn't beta'?

IE7 questions should be posted to the Internet Explorer General newsgroup as
below -

In your Newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

If you need to use the Web Interface -
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

Antioch.



kevinbowker said:
Geez, Antioch, no need to be so crass. Had I seen an IE7 group that
wasn't beta, I would've posted my question there. Perhaps others can
find the article posted here or some savvy surfer such as yourself can
post a link for others.
Jan Il said:
Hi Kevin :-)

Thanks Jan! While it isn't malware, it is a BHO popup blocker (Surf
Pal). I've been using it for years and didn't think to check it.

I tried to get the ToolbarCop from one of your links, but couldn't
find
a download link (fyi)

Oh yeah, I'm running WinXP SP2.

Thanks again for pointing out what should have been obvious!

You're very welcome! I'm very glad to hear you were able to resolve
your
problem. Good job!

Thank you very much for posting back and letting us know what worked
for
you, and for the benefit of other readers who might have a similar
problem.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Data/Comp Technology
Click to expand...


Nice to see a result - shame that those who use the correct IE7 group to
solve their problems, probably will miss this fix.
Antioch
Click to expand...
Click to expand...
 
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