Can't Open FrontPage 2000

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Guest

I am unable to open FP2K on my lap top (I am running XP)..I am receiving the
following message "Microsoft Frontpage application file has encounterd a
proplem and needs to close. We are sorry for the inconvenience". I have
removed the program and re-installed it. During that process I received the
message "unable to acces configuarion for micsoft personal web server".
However, I also received the confirmation message "Microsoft FrontPage 2000
setup completed successfully". I have used the program before.
 
If FP2000 an upgrade version, and if yes, did you install FP98 first?

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
I do believe the problam began after I installed upgrades and service packs.
What number should I call? Thanks
 
Just spoke with microsoft. They are requiring a $35 fee even though the
problem was intiated by a download from their website.
 
I use FP2000 daily under Windows XP SP-2 with all updates with no problems.

However you didn't answer my question about FP98, etc.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
I did not install FP98. (I don't have 98, I do have 97 though)...I only
installed 2K. Called MS back and received free assistance. Was able to
re-install to functioning state. Is it now safe to get updates? Want to
create e-commerce website with security features. Looking for updated
templates. Also, need utilities to enhance / magnify product sizes. Thanks.
 
Tried to use e-commerce template included in FP2K. Received run-tme error '-
2147467259 (80004005)':
 
I am not aware any eCommerce template that comes with FP2000.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
==============================================
If you feel your current issue is a results of installing
a Service Pack or security update, please contact
Microsoft Product Support Services:
http://support.microsoft.com
If the problem can be shown to have been caused by a
security update, then there is usually no charge for the call.
==============================================
 
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