Can't open File in Windows Explorer!

  • Thread starter Thread starter sasha gottfried
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sasha gottfried

Windows Explorer will not open a specific file (NTF) a Neato labelling file.
I have to open the program itself and open the file through the program. Any
way to repair this? I've uninstalled and reinstalled the program a couple of
times, but same problem. (All other programs seem to open fine from Windows
Explorer.)

Thanks,

Marc
 
sasha gottfried said:
Windows Explorer will not open a specific file (NTF) a Neato labelling
file. I have to open the program itself and open the file through the
program. Any way to repair this? I've uninstalled and reinstalled the
program a couple of times, but same problem. (All other programs seem to
open fine from Windows Explorer.)

Thanks,

Marc
Click to expand...

What happens when you double-click on the file in Windows Explorer?

If Windows throws up a "Windows cannot open this file..." message, try
opting for "Select the program from a list", click on "Browse" and navigate
to the executable for your Neato program. Double-click on this, ensure
"Alway use the selected program..." is ticked (checked) in the Open With
box, and click on OK. Does the file then open with Neato as expected? This
procedure should associate .NTF files with the program, and double-clicking
from Windows Explorer should fire it up okay.

Let us know how you get on!
 
No Cigar........I tried that.........Still get a "Failed to Open Document"
message....that is coming , I believe through the program itself.
 
sasha gottfried said:
No Cigar........I tried that.........Still get a "Failed to Open Document"
message....that is coming , I believe through the program itself.
Click to expand...

Shame. Is Neato tech support able to offer any advice?
 
This problem might be that it is a 16 bit program, and your config.nt and
autoexec.nt have been deleted or changed.
Here is what to do. Navigate to
C:\WINDOWS\repair in that folder you should have a copy of config.nt and
autoexec.nt. Copy them to the system32 folder which is here
C:\WINDOWS\system32
Another problem may be compatibility with XP. If that is the case you go to
the file you are trying to run and right click on the exe and choose
properties. One of the tabs on properties says compatibility on it. Choose
that one and it will be evident what to do. You can make the program think
it is being ran from window95 98 2000.
So those are things I would check if it was me.
Dave Smith
 
I tried both suggestions...........(the problem just develped a few days ago
so I don't think it is a compatability issue) Windows Explorer still fails
to open documents of the 'NTF' extension. One interesting thing, when I
remove the program, to reinstall, I get a message that "Windows/system 32/
odbcint.dll" is locked and is needed to complete the uninstall. It
highlights the option to 'ignore' which I click, and then apparently
completes the uninstall. This is the only file type in my system that has
this problem! Earlier and later basic versions of the Neato Software open
their files (which have slightly different extensions) without a hitch. Very
weird.

Thanks,

Marc
 
sasha gottfried said:
I tried both suggestions...........(the problem just develped a few days
ago so I don't think it is a compatability issue) Windows Explorer still
fails to open documents of the 'NTF' extension. One interesting thing, when
I remove the program, to reinstall, I get a message that "Windows/system
32/ odbcint.dll" is locked and is needed to complete the uninstall. It
highlights the option to 'ignore' which I click, and then apparently
completes the uninstall. This is the only file type in my system that has
this problem! Earlier and later basic versions of the Neato Software open
their files (which have slightly different extensions) without a hitch.
Very weird.

Thanks,

Marc
Click to expand...

In Windows Explorer, in Details view, what does it say alongside .NTF files
in the File Type column?

In Windows Explorer, Tools > Folder Options > File Types tab, scroll down to
find and select the NTF extension, and click on the Advanced button. Click
on Open to select it, then Edit. What does it say in "Application used to
perform action" and the other fields, if "Use DDE" is ticked?

A few more random suggestions:-

See if you can extract the particular version of odbcint.dll from the
installation media and copy it to the directory where the Neato executable
is located.

Try reinstalling the program in Safe Mode, see if that dll is still locked.

For a possible workaround, try adding a shortcut to your Neato program to
your Send To files, and see if you can right-click Send To... on an .NTF
file from Windows Explorer. Not a fix, and rather clunky but it might do it
for you (suspect it might not work, anyway).

Try creating a shortcut to open the .NTF file with Neato, that in the Target
it reads:

C:\whereveritis\neato.exe c:\wheremyfileis\darnedfile.ntf

NB: if there are spaces in either of these paths, enclose the path in speech
marks, thusly:

"C:\Program Files\Neato\neato.exe" "C:\Documents and Settings\Fred
Flintstone\My Documents\darnedfile.ntf"

Would it be so terrible to have to open the program first, then open the
file from within the prog?
 
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