Can't open Excel 2002 files after updating Windows. What's wrong?

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Guest

I was using the spreadsheet last night and accidentally shut down the
computer while it was updating Windows. Not sure if there is anything that
has to do with it but can't seem to open a 2nd file after the application was
reopened this morning. Does anyone know how to fix this problem? Please
help!

Thanks.
 
If Excel (and Word) have started hanging on File>SaveAs and File>Open in the
last couple of days, this is because of a problem with a recently released
Hotfix. it diesn't affect all PCs in this way.

You can remove it from Add/Remove Programs, where it shows as "Security
Update for Windows XP (KB908531)". Make sure the "show updates" box at the
top is ticked or you won't see hotfixes in the list.

Don't uninstall if you aren't having this problem as it fixes a
vulnerability in Explorer.
 
Thank you very much. I've actually contacted Microsoft and finally resolved
the problem. The whole problem started with Windows Update. We tried
several things but it actually was quite simple. I only need to change a
file extension from "exe" to "old" and the file name was "verclsid".

Thanks again,
 
Anny,
How did you manage to contact Microsoft? I have searched the support area
and cannot find anything like "feedback." I did take BMC's advice and
removed KB908531 yesterday, and everything was fine last night. Today I
found KB908531 installed again. It is like Jason. How do I kill it once and
for all? Is Microsoft going to send me a new copy every time I remove the
old one?
 
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