can't open email

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi I hope someone can help me. I have windows xp home,IE6.The place where I
work has a web site with email through group wise web access.I can't access
it from home. It works fine at work and it works from my daughters home pc.
she also has winxp ie6.I've checked host file that's fine. I've reset
security settings nothing works.I keep getting login not currant. relogin.
Any ideas.
 
Hi,
A few things you might try:
1. Has the machine been restarted? A restart might cure this.
2. Go to Control Panel> User Accounts> [username]> Manage network passwords.
If that password is stored, remove it.
3. Internet Options> Security> Internet Zone> User Authentication> Logon.
Check "Prompt for username and password." Also check that setting in
Intranet Zone.
4. (Longshot) If the site drops a cookie, find it in the Cookies folder and
delete it.
5. (Longshot) Run Protected Storage PassView from
http://www.nirsoft.net/utils/pspv.html and delete the password for that
site/login.
6. From Internet Options> General, clear the IE cache. IE> Tools> Internet
Options> General> Delete files (and delete offline content when that dialog
pops up) It's often recommended that the TIF folder be kept at about 50 MB
(Settings.)
7. Internet Options> General> Clear History.

Hope this helps,
Don
[MS MVP- IE/OE]
 
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