Can't open Contacts

[tthomas]

When I try to open up contacts. I get a an error message
to see Administrator.

What would the problem be?

 

[Sue Mosher [MVP-Outlook]]

Provide your version of Outlook and the exact text of the message you see.

 

[tthomas]

Sorry for lack of information.

Outlook version is 2000
Error message when I try to open contacts folder tells me
to contact Systems Administrator to access this folder.

Administrator checked server and the settings were fine.
So it's prpbably the individual's workstation.

How would I correct this problem?

 

[Sue Mosher [MVP-Outlook]]

Was the exact text of the message "contact Systems Administrator to access
this folder"? If not, what was it?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[tthomas]

The error message said
(Can't open this Item.
The form required to view this message
cannot be displayed)

 

[Sue Mosher [MVP-Outlook]]

Try clearing the forms cache on the problem system: Choose Tools | Options |
Other | Advanced Options | Custom Forms, then click Manage Forms, then Clear
Cache.

Where is the form published?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[tthomas]

Thank you very much. It worked

-----Original Message-----
Try clearing the forms cache on the problem system: Choose Tools | Options |
Other | Advanced Options | Custom Forms, then click Manage Forms, then Clear
Cache.

Where is the form published?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers






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