G Guest Sep 26, 2005 #1 Sometimes when I open Word, the open icon (or anything else) is gray. Can't open anything. How do I correct this?
Sometimes when I open Word, the open icon (or anything else) is gray. Can't open anything. How do I correct this?
H Herb Tyson [MVP] Sep 27, 2005 #2 Is it ever NOT gray? If not, then you have a version that hasn't been activated (Help - Activate Product) or a trial version that has expired. If its sometimes gray, other times not, then it sounds like a corruption issue. Try: http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm
Is it ever NOT gray? If not, then you have a version that hasn't been activated (Help - Activate Product) or a trial version that has expired. If its sometimes gray, other times not, then it sounds like a corruption issue. Try: http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm
G Guest Sep 27, 2005 #3 No, I had to copy the normal.dot from the company drive to my drive. I don't know why this happened, but this worked.
No, I had to copy the normal.dot from the company drive to my drive. I don't know why this happened, but this worked.
