Can't move the items

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Guest

When trying to move an e-mail from the Inbox to the Personal Folders, I get the message "Can't move the items". The support site mentions this error in relation to Norton AntiVirus, but I am running not running that. I am not over my space limit and I do have permissions to the folder. What else can I check for? Thanks!
 
How big is the .PST file?

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Jocelyn Fiorello
MVP - Outlook

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