Can't logon!

  • Thread starter Thread starter Claire
  • Start date Start date
C

Claire

Help! My laptop shut down while restoring the system to an
earlier point and now I can't get it to start up. It goes
as far as showing the windows xp window but instead of
going to the logon screen, the screen goes black and it
starts loading again only to stop once more when it gets
to the windows xp screen. I have a lot of info. that I
don't want to lose and as it is, I can't even run the
applications and drivers restore cd! I'd really appreciate
any help or tips as I contacted fujitsu technical support
and they were no help.
 
First, were you using Windows "restore" utility? I
believe I posted something about that utility on the
Hardware board. Someone had deleted the sound drivers.
Anyway, that utiltiy did not work on my PC, either. I
even created a restore point and tested it; it did not
work; luckily the second time I had GoBack. The first
time I had to use it...I babied the pc and finally it
booted up.
I think you press F10; there is another command to go
into safemode; I forget what it is.
I recommend GOBACK by Symantec, it does work.
Last but not least, do you have the restore disks and
hopefully all of your data backed up? Don't worry, the
worst scenario, one can retrieve data even if the pc
can't be booted.
 
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