Can't logon when rebooting in safe mode

  • Thread starter Thread starter beth
  • Start date Start date
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beth

I have downloaded the patch for the worm and am now trying
to clean my infected system. I've been unable to
successfully run Symantec's FixBlast, so, per Symantec's
directions, I am trying to run it in Safe Mode. When I
try to reboot in safe mode, though, the system says it
doesn't recognize my logon password (it does recognize it
when I boot normally). I've read all the FAQ answers on
this topic but didn't find an answer to this. Thank you
for your help!!
 
I can't say I have ever heard of that. Make sure the logon name and
password are correct. Passwords are case sensitive. Make sure you don't
accidentally hit the space bar after the logon name or password - that would be
considered part of the entry. -- Steve
 
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