Can't log onto windows - Spyware problem - Help Needed!

  • Thread starter Thread starter Jendell
  • Start date Start date
J

Jendell

Hi there,

Many thanks for taking the time to read this post.

I'm not that brilliant with the workings of my PC and I'm
really stuck.

I've ran a program yesterday that I downloaded from the
internet. My Microsoft AntiSpywear tool kicked in, and
stopped a few changes to the registry.

Anyway, I can't log onto the PC now. I get to the XP home
screen (with names and pictures) I select a name, and
then it starts to log on - i get to the background
picture, and then it logs me off, and returns me back to
the log on screen.

I've had a search in your forum and on the wider net, and
possibly think it could have been BLAZEFIND, which when
removed, has now trashed my start up.

However, I really don't know what to do. If anyone could
help, could they point me in the direction of simple to
follows steps to fix it, or could anyone with the time,
let me know how I can fix the problem.

I'm very grateful that you read this post.

Thanks in advance,

Jendell
 
Was the item removed or quarantined?

What to do When Spyware is Discovered
If spyware has been discovered, you are presented with a screen that
allows you to manage the detected spyware. From this screen you can
decide what to do for each piece of spyware detected. When you have made
your choice on how to manage each threat, click Continue at the bottom
of the screen.



Recommended actions:

Use the Recommended Actions column to select the action you wish to
perform on each listed threat. The action corresponds with the threat
name listed to the right of the action list. The recommended actions
are:

Ignore. Selecting this action temporarily ignores this threat until
the next time you run a spyware scan.



Quarantine. Selecting this action removes this threat from your
computer and stores it in a Spyware Quarantine file. Any threats in your
Spyware Quarantine file do not run on your computer but you can restore
these items back to their original state at any time. (Note, some
spyware threats cannot be quarantined, only deleted.)



Remove. Selecting this action permanently removes the threat from
your computer.



Always Ignore. Selecting this action, much like Ignore, does not
quarantine or remove this threat. In addition, the threat is added to
your Ignored Threats list and is not marked as a threat again the next
time you run a spyware scan. You can manage your Ignored Threats in the
spyware settings.

View the threat locations detected

You can view all the locations that belong to the detected threat.
Threat locations are the files, folders and registry keys that a threat
has installed on your computer. When you delete or quarantine a threat
all of these locations are removed from your computer. To find out more
information about these locations, expand the locations by clicking the
+ plus icon or View all detected locations... under the description of
the threat.



View a description of the threat

To view a detailed description of the threat, click on the threat in the
list, this highlights the selected threat and displays more information.
To retrieve further information such as a detailed description, threat
alias names, security and stability information, and the threat's
author, click Learn more about this Threat... in the bottom of the
threat description section. This opens up a new window with this
information.


--


Hope this helps.

Gerry
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FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
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suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~
 
Reboot your pc and when it begins to come back up press F-8 to get the Safe
Mode option. See if you can log on in Safe Mode. If so, Run MSAS FULL SCAN
twice in Safe Mode and see if this helps.
 
I'd go with John's advice. Symantec describes Blazefind here:

http://sarc.com/avcenter/venc/data/pf/adware.blazefind.html

And I don't quickly see how it relates to your symptoms--but perhaps
something in their removal instructions will be helpful.

If you can start in safe mode and long in as administrator, try scanning in
that mode.

You might also try restarting and choosing Last Known Good.
 
Bill said:
I'd go with John's advice. Symantec describes Blazefind here:

http://sarc.com/avcenter/venc/data/pf/adware.blazefind.html

And I don't quickly see how it relates to your symptoms--but perhaps
something in their removal instructions will be helpful.

If you can start in safe mode and long in as administrator, try scanning in
that mode.

You might also try restarting and choosing Last Known Good.
Click to expand...

There is a problem with Blazefind, wsaupdater.exe and logon.

Maybe MSAS also removes this wrong way ?

http://www.lavasofthelp.com/articles/v6/04/06/0901.html

A lot of work....

Perhaps something for MS to look at ?
 
There are a few messages here with the kinds of issues that wsaupdater.exe
shows. Mark Ferguson has been particularly good at spotting them.

You may well be right.

If you know where I can find this critter to test with it on a VPC, I'd be
grateful if you could send email. Remove the last two portions of the
address.
 
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