Can't Log On in Safe Mode

  • Thread starter Thread starter Mel
  • Start date Start date
M

Mel

HELP! We are running Windows XP Professional.
Thinking a PC in our office was infected with the W32 Klez
virus, I followed the Symantec steps for removal. One step
was to go to MSCONFIG, select SAFE to reboot the computer
in Safe Mode. Now there is no way to log on at all!
Administrator (with no password) is not working, nor is
the network user name - I've tried so many combinations,
with caps, without, etc. I've tried the F8 method to
reboot in normal mode, and the "last known good
configuration", all to no avail. The user is the second
person to use this computer and I'm thinking that during
the original install the local user name and password were
set with no notes made as to what they were. Is there a
way to circumvent the security log on screen? I just need
to change the MSCONFIG back to normal mode and then she'll
be able to log onto the network and everything will be
hunkydory.
Any help at all would be much appreciated!
Thanks,
Mel
 
Mel said:
HELP! We are running Windows XP Professional.
Thinking a PC in our office was infected with the W32 Klez
virus, I followed the Symantec steps for removal. One step
was to go to MSCONFIG, select SAFE to reboot the computer
in Safe Mode. Now there is no way to log on at all!
Administrator (with no password) is not working, nor is
the network user name - I've tried so many combinations,
with caps, without, etc. I've tried the F8 method to
reboot in normal mode, and the "last known good
configuration", all to no avail. The user is the second
person to use this computer and I'm thinking that during
the original install the local user name and password were
set with no notes made as to what they were. Is there a
way to circumvent the security log on screen? I just need
to change the MSCONFIG back to normal mode and then she'll
be able to log onto the network and everything will be
hunkydory.
Any help at all would be much appreciated!
Thanks,
Mel
Click to expand...

DITTO!
...all except the F8 thing - I was working on an IBM thinkpad 2002 or
2003 model, running XP Pro and had a trojan virus in the System32
directory - no problem ( I thought) I was going to boot in safe mode
and nuke it and then go after the reg. keys, but to my shock (and
embarrassment) I was unable to get past the login by any means and
could not boot from a disk. I eventually gave up and did the restore
to factory settings thing, and now I'm plaged by the IBM configuration
options upon startup and the vertical scrolling is jerky and
annoying(was smooth as butter before)

any idea why this safemode login issue? any bruteforce way around it?
 
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