*CANT log into Windows -please help

  • Thread starter Thread starter MR
  • Start date Start date
M

MR

Hi, I need step by step instructions on how to use my recovery console CD in
order to fix a problem.
Here is my prob:
A virus/malware scan I did probably messed up my logon file.
The antivrus program either removed or quaranteined the virus/trojan that
was attached to my logon file. Because when AVG prompted me to reboot after
this scan, It stopped at the welcome screen logon part. I click on my user
name (only one there) and it says its logging on...But then it says saving
settings and nothing else happens. My machine does not reboot or anything.
It just stays at this logon screen. I can turn off the pc by clicking 'turn
off' at the bottom corner.
Please note that my safe mode is not working (virus/trojan's caused it).

I read somewhere that I can copy a copy of the winlogon.exe file to fix
this. I have my CD already installed on the Laptop and am in the Recovery
console page. I need to know exactly what to type and how to proceed. I dont
want to have to do a complete fresh install nor have to remove the HD from
the laptop if I dont have to. SO I want to see if fixing it this way will
help.

PS I read somethings in the microsoft site. But, it does not address what i
need to type.
Please help if you can, thank you.
Windows XP home edition sp2 IE7 -OEM
 
One or more of three things has happened:

1. The malware that infected your computer was not completely removed; or
2. The malware that infected your computer was removed, and the removal
process damaged your computer. Don't necessarily blame this on your
malware-removal software; some malware is so deeply entrenched that it
cannot be removed without causing damage; or
3. Something completely unrelated to malware is causing your problem.

Unless you are quite confident in your technical abilities, you should
/not/ try to repair your computer on your own. Repairing your computer
is not a simple step-by-step procedure that anyone can do by simply
following directions.

In order to repair your computer, you need to have an accurate diagnosis
of what the problem is. You do not seem to have an accurate diagnosis.

You can take your best guess, then try this or that procedure and hope
for success, or you can have your computer professionally repaired. If
you value what's on your hard drive, you'll let the professional handle it.

Not to rub salt in your wound, but if you had been regularly backing up
all this would be nothing more than a minor inconvenience.
 
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