Cant load new programs: update

[Guest]

i tried loading quicken in safe mode and got:

1607: unable to install Installshield Scripting Runtime


sorry for making a new post, but being new and not knowing how this group
works i didnt want someone to see a reply had been made and assume that i had
been helped

 

[Bert Kinney]

Hi,

Go to Quicken support and search on the error message for the version
of Quicken in question.
Intuit - Support - Quicken
http://www.intuit.com/support/quicken/

 

[Guest]

this is all thet say:
"This error may occur when installing from a downloaded version of Quicken
if the download was incomplete or damaged.

Answer:

This error may also occur when installing Quicken on Microsoft® Windows®
2000 or Microsoft® Windows XP® while in Safe Mode.

Since Quicken 2003 is no longer available for download from the Intuit Shop,
you will need to order a replacement disk to resolve this issue. "

doesnt help, since I get the message with both Quicken 2003 and 2005, from
the CDs, and I get it in safe mode and in normal mode.

any other thoughts???

 

[Guest]

i also ran MSIFIX.exe as suggested by Intuit, to no avail.

 

[Bert Kinney]

After looking into it further, it looks like it could be a
InstallShield error.
These articles should help resolve the error.

You may receive a "1607:Unable to install InstallShield Scripting
runtime" error message when you try to install software in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;888019

Error -1607: Unable to Install InstallShield Scripting Run Time
http://consumer.installshield.com/kb.asp?id=Q108340

Q107070 ERRDOC: Run-Time Error 1607
http://support.installshield.com/kb/view.asp?articleid=Q107070

Q107094 ERRDOC: Run-Time Error -1607
http://support.installshield.com/kb/view.asp?articleid=q107094

 

[Guest]

hmmmm...i dont seem to even have the folders -

c:\windows\installer or C:\Program Files\InstallShield

at all. i assume thats not a good thing.

 

[Guest]

ok, the installer folder is there, but there is no installshield at all.

why not? can i just download it from online someahere, or do i have to pay
for it?

 

[Guest]

Hello surfgeo
Today I ran into the exact same problem with Quicken 2005.I also tried
msifix to no avail and then spent 45 minutes on the phone with tech support.
After trying many things they said there must be a conflict and to contact
Microsoft. Hopefully one of us will find a solution and post it here!
Eric