can't load driver

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Guest

I attached an HP 820Cse and when the plug and play tried to install the drivers it replied that the drivers could not be installed. I have a network printer that I use but would like to have one in the room I work in.
 
Are you an Administrator or User with AdminRights?
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Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

Paul Holbrook said:
I attached an HP 820Cse and when the plug and play tried to install the
drivers it replied that the drivers could not be installed. I have a network
printer that I use but would like to have one in the room I work in.
 
-----Original Message-----
I attached an HP 820Cse and when the plug and play tried
to install the drivers it replied that the drivers could
not be installed. I have a network printer that I use but
would like to have one in the room I work in.
.
i have had similar prob local printer . have loaded and
unloaded psc 2410 3 times in one week . is there a fix ?
does anyone know of another updated al in one that works
ok with xp...or do you think it is an error in my xp and
shold i reinstall? i did have a crash 3 weeks ago.
i spent 2 hrs with great hp guy and he scrubbed the
ssystem and reinstalled and installed 3 micro updates that
i thought did not apply to me. but i am going to take this
back if its an ongoing issue. let me know how you
worked it out with your hp 820se drivers !
thanks D=:o
 
Yes, I do have full administrative rights. I also have a network with a shared printer for of a Fuzitzu laptop.
 
If you haven't...try HP All in One. It worked on my Home XP. Also..i had
a crash and later an install problem and microsoft guided me through 2
installs that worked...NOT Clean install...but boot from WindowsCD
don't click repair install (do not type "R")
but press enter on the setup..or additional tasks..and the install upgrade and after
you see the place where you agree to terms...and..type in your key log code, and it searches your
type (XP) THEN you select Repair...then follow the show...ignore any warnings,
and when it asks for another cd (some application) then you put that in. then
put the xp back in and it finishes...I never lost a file or setting. You may have had
some damaged or missing files from your crash. It is recommended to uninstall
Norton (Symantec) before....and reinstall after...and you have to re visit windows updates and download all 16 critical ones, as you are starting from scratch..after
an install upgrade. (e-mail address removed)
 
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