Can't Join Domain

  • Thread starter Thread starter Scott Hart
  • Start date Start date
S

Scott Hart

MS,

I have a client that has a new XP Pro machine. I want to
join the company domain. However, the options to change
the workgroup or domain are greyed out.

If you click on My Network Places, no computers show up.

Also, I can Ping the server. However, if I go to FIND
the "SERVER" , The server cannot be found.

If I do a RUN command \\server\C$ That fails also.

No firewall software running on the machine.

Any ideas?

Scott Hart
Scottcom
 
There is probably more than one problem here, so I've replied inline:
However, the options to change
the workgroup or domain are greyed out.
Click to expand...

Are you logging on with a local Administrator account?
Only an Administrator can perform this.
If you click on My Network Places, no computers show up.
Also, I can Ping the server. However, if I go to FIND
the "SERVER" , The server cannot be found.

If I do a RUN command \\server\C$ That fails also.
Click to expand...

This sounds like a name resolution issue.

( you don't say whether the domain is NT or win2k )
Can you ping the server by IP address and name:

ping 192.168.0.200
ping servername

and if it's a win2k domain, ping the FQDN:

ping servername.yourdomain.com

These should all work.

Post back with the results.
 
-----Original Message-----
There is probably more than one problem here, so I've replied inline:


Are you logging on with a local Administrator account?
Only an Administrator can perform this.
Click to expand...

Yes - Logged on as Admin local. Since I can't join the
domain, the local admin account is the only access to the
machine.
This sounds like a name resolution issue.

( you don't say whether the domain is NT or win2k )
Can you ping the server by IP address and name:
Click to expand...

I can ping the server both by name and by IP. The server
is a windows 2000 Server AD running SP6
 
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