Can't Install WD

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

XP - SP2; have downloaded WD installation pkg. Gets to a point then I get the
message 'The feature you are trying to use is on a network resource that is
unavailable.' I am the Owner/Administrator. I have put the install. pkg. in 3
different locations - Desktop; c:\ Program Files; and c:\Program
Files\Windows Defender. Trying from each place I get the same message, which
also says, e.g., c:\Program Files\Windows Defender "is not a valid
installation package." Same when trying from the other two locations, and
when adding: c:\Program Files\Windows Defender\WindowsDefender.msi.
 
Additional info. Version now installed = 1.1.1347 = not the one instructions
say needs to be deleted. Tried to delete it anyway. Can't because = "The
install source for this product is not available." I've done nothing but
receive updates since it was installed. (More info = Def. ver. = 1.14.1929.4;
Eng. ver. = 1.1.1804.0.
 
Marty, I can help you fix this, but let me ask a non-sequiter first: Do you
use Microsoft Office on this machine?
 
Do each of the 3 areas have the entire package or are two of them just
shortcuts?
Are any paths on your system connected to a network drive? Not just dealing
with WD, but do you have any network drives that contains data in support of
your system?
 
Each of the 3 areas have the file I downloaded which I copied and pasted from
the original location.

There are no paths on my system connected to a network drive. There are no
network drives that contain date in support of my system. There is a LAN in
the house with one other computer connected to it, but there is no interface
between the computers.
 
Problem solved! I was finally able to remove the Beta version, after which WD
installed without a hitch.
 
Problem solved! I was finally able to remove the Beta version, after which WD
installed without a hitch.
 
Thanks for replying to my original question!

NewScience said:
Do each of the 3 areas have the entire package or are two of them just
shortcuts?
Are any paths on your system connected to a network drive? Not just dealing
with WD, but do you have any network drives that contains data in support of
your system?
 
Thanks for replying to my original question.

Engel said:
Marty, I can help you fix this, but let me ask a non-sequiter first: Do you
use Microsoft Office on this machine?
 
Hi Marty,

Thanks for letting us know, if you don't mine could you tell us how you
fixed it.

Season's Greetings in advance!

Жж(¯`·._.·Eиçel·._.·´¯)жЖ
 
Back
Top