can't install/uninstall

  • Thread starter Thread starter Guest
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Guest

i am having problems with Printmaster 12, tried to reinstall, but i have to uninstall first. Tried to uninstall, but ge
'an installation support file could not be installed. the system cannot find the file specified.
i have no idea where to look, a relatively newbie here. i have searched through this site with no success...i'm really frustrated, pls help !!

joon
 
I know it is not showing up in add-remove programs so go to search and type in the name of the file-program and see what comes up. If anything comes up delete it and try installing the program again. you can also go to run and type regedit.ex
and see if it is in the registry, but be very careful not to delete anything else in this.
 
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