J
John Aldrich
I've got a PC that I "inherited" from a previous admin who apparently
didn't believe in updates and service packs...
Unfortunately, now that I'm trying to install SP2, it won't install. I
did remove a fair amount of spyware/adware/malware from the PC, but it
still won't install. Here's the log file from the latest attempt
today:
1.234:
================================================================================
1.234: 2007/10/10 16:38:36.999 (local)
1.234: C:\WINDOWS\SoftwareDistribution\Download
\16b2c96a0c41f4dfdb4d3cc228a4f819\update\update.exe (version
5.5.1005.0)
1.234: Failed To Enable SE_SHUTDOWN_PRIVILEGE
1.250: Service Pack started with following command line: -z /
DefaultUninstallNoPrompt /AcceptEulaNoPrompt /DefaultFinishNoPrompt /
ParentInfo:06da4e714beeed41aa7d5e46ff7910ce
1.312: Return Value From OnACPower = 1
1.312: OnACPower returned value( 0x1 ) which is Equal To 0x1
1.312: Condition succeeded for section OnACPower.Section in Line 1 of
PreRequisite
1.328: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup
\WindowsFeatures is not Present
1.328: First Condition in A6Block.Section Succeeded
1.328: Condition succeeded for section A6Block.Section in Line 2 of
PreRequisite
7.625: DoInstallation: CleanPFR failed: 0x2
7.672: SetProductTypes: InfProductBuildType=BuildType.IP
7.703: SetAltOsLoaderPath: No section uses DirId 65701; done.
7.797: IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
18.515: Conditional load of section MSN.Block.Condition succeeded
18.515: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24}
KeyName failed :0x2
18.531: Conditional load of section WindowsMessenger.Condition
succeeded
74.672: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
74.672: ref tag c:\windows\servicepackfiles\i386\sp1.cab does not
exist
74.672: ref tag c:\windows\driver cache\i386\sp2.cab does not exist
74.672: ref tag c:\windows\servicepackfiles\i386\sp2.cab does not
exist
74.718: Starting AnalyzeComponents
74.734: AnalyzePhaseZero used 16 ticks
74.734: No C:\WINDOWS\SoftwareDistribution\Download
\16b2c96a0c41f4dfdb4d3cc228a4f819\update\updtblk.inf file.
77.031: Failed to query DriverPath of PCI
\VEN_8086&DEV_1040&SUBSYS_10008086&REV_00\4&29817089&0&20F0 0x2
77.547: Third Party Provider = Intel for PCI
\VEN_8086&DEV_244E&SUBSYS_00000000&REV_82\3&267A616A&0&F0
77.750: Third Party Provider = Intel for PCI
\VEN_8086&DEV_24C0&SUBSYS_00000000&REV_02\3&267A616A&0&F8
78.109: Third Party Provider = Intel for PCI
\VEN_8086&DEV_24C2&SUBSYS_52478086&REV_02\3&267A616A&0&E8
78.312: Third Party Provider = Intel for PCI
\VEN_8086&DEV_24C3&SUBSYS_52478086&REV_02\3&267A616A&0&FB
78.515: Third Party Provider = Intel for PCI
\VEN_8086&DEV_24C4&SUBSYS_52478086&REV_02\3&267A616A&0&E9
78.531: Failed to query DriverPath of PCI
\VEN_8086&DEV_24C5&SUBSYS_01048086&REV_02\3&267A616A&0&FD 0x2
78.703: Third Party Provider = Intel for PCI
\VEN_8086&DEV_24C7&SUBSYS_52478086&REV_02\3&267A616A&0&EA
79.047: Third Party Provider = Intel for PCI
\VEN_8086&DEV_24CB&SUBSYS_52478086&REV_02\3&267A616A&0&F9
79.062: Failed to query DriverPath of PCI
\VEN_8086&DEV_24CD&SUBSYS_52478086&REV_02\3&267A616A&0&EF 0x2
79.312: Third Party Provider = Intel for PCI
\VEN_8086&DEV_2560&SUBSYS_00000000&REV_03\3&267A616A&0&00
81.343: SetupVerifyInfFile failed with error 0x490 for oem0.inf of
device ROOT\*ISMB0C01\0000
81.656: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVG7CORE\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVG7RSW\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVG7RSXP\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVGASCLN\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVGCLEAN\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVGTDI\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVG_ANTI-
SPYWARE_DRIVER\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_CATCHME\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_CPUZ126\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_PCIDATA\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_RDPWD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_TDTCP\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
84.390: OEM file scan used 9656 ticks
110.968: AnalyzePhaseOne: used 36234 ticks
110.968: AnalyzeComponents: Hotpatch analysis disabled; skipping.
110.968: AnalyzeComponents: Hotpatching is disabled.
110.968: FindFirstFile c:\windows\$hf_mig$\*.*
136.718: DoInstallation:SetupOpenInfFile for OldUninstallInf file C:
\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.inf not found:
0x3
136.718: CreateUninstall = 1,Directory = C:\WINDOWS\
$NtServicePackUninstall$
158.703: AnalyzePhaseTwo used 47516 ticks
158.703: AnalyzePhaseThree used 0 ticks
158.718: AnalyzePhaseTwo used 15 ticks
158.718: AnalyzePhaseThree used 0 ticks
158.718: AnalyzePhaseFive used 0 ticks
159.015: AnalyzePhaseSix used 297 ticks
159.640: Trying CheckVLKForBlock again
160.031: Error: CheckVLKForBlock failed
160.047: Inventory complete: ReturnStatus=536741199, 152250 ticks
160.047: Num Ticks for invent : 152250
160.937: UnRegisterSpuninstForRecovery, failed to delete
SpRecoverCmdLine value, error 0x2
160.937: DoInstallation: Failed to unregistering spuninst.exe for
recovery.
160.953: An internal error occurred.
226.687: Message displayed to the user: An internal error occurred.
226.687: User Input: OK
226.703: Service Pack 2 installation did not complete.
227.625: Message displayed to the user: Service Pack 2 installation
did not complete.
227.625: User Input: OK
227.625: Update.exe extended error code = 0x1ffe054f
Any idea how to get SP2 to install?
didn't believe in updates and service packs...
Unfortunately, now that I'm trying to install SP2, it won't install. I
did remove a fair amount of spyware/adware/malware from the PC, but it
still won't install. Here's the log file from the latest attempt
today:
1.234:
================================================================================
1.234: 2007/10/10 16:38:36.999 (local)
1.234: C:\WINDOWS\SoftwareDistribution\Download
\16b2c96a0c41f4dfdb4d3cc228a4f819\update\update.exe (version
5.5.1005.0)
1.234: Failed To Enable SE_SHUTDOWN_PRIVILEGE
1.250: Service Pack started with following command line: -z /
DefaultUninstallNoPrompt /AcceptEulaNoPrompt /DefaultFinishNoPrompt /
ParentInfo:06da4e714beeed41aa7d5e46ff7910ce
1.312: Return Value From OnACPower = 1
1.312: OnACPower returned value( 0x1 ) which is Equal To 0x1
1.312: Condition succeeded for section OnACPower.Section in Line 1 of
PreRequisite
1.328: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup
\WindowsFeatures is not Present
1.328: First Condition in A6Block.Section Succeeded
1.328: Condition succeeded for section A6Block.Section in Line 2 of
PreRequisite
7.625: DoInstallation: CleanPFR failed: 0x2
7.672: SetProductTypes: InfProductBuildType=BuildType.IP
7.703: SetAltOsLoaderPath: No section uses DirId 65701; done.
7.797: IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
18.515: Conditional load of section MSN.Block.Condition succeeded
18.515: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24}
KeyName failed :0x2
18.531: Conditional load of section WindowsMessenger.Condition
succeeded
74.672: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
74.672: ref tag c:\windows\servicepackfiles\i386\sp1.cab does not
exist
74.672: ref tag c:\windows\driver cache\i386\sp2.cab does not exist
74.672: ref tag c:\windows\servicepackfiles\i386\sp2.cab does not
exist
74.718: Starting AnalyzeComponents
74.734: AnalyzePhaseZero used 16 ticks
74.734: No C:\WINDOWS\SoftwareDistribution\Download
\16b2c96a0c41f4dfdb4d3cc228a4f819\update\updtblk.inf file.
77.031: Failed to query DriverPath of PCI
\VEN_8086&DEV_1040&SUBSYS_10008086&REV_00\4&29817089&0&20F0 0x2
77.547: Third Party Provider = Intel for PCI
\VEN_8086&DEV_244E&SUBSYS_00000000&REV_82\3&267A616A&0&F0
77.750: Third Party Provider = Intel for PCI
\VEN_8086&DEV_24C0&SUBSYS_00000000&REV_02\3&267A616A&0&F8
78.109: Third Party Provider = Intel for PCI
\VEN_8086&DEV_24C2&SUBSYS_52478086&REV_02\3&267A616A&0&E8
78.312: Third Party Provider = Intel for PCI
\VEN_8086&DEV_24C3&SUBSYS_52478086&REV_02\3&267A616A&0&FB
78.515: Third Party Provider = Intel for PCI
\VEN_8086&DEV_24C4&SUBSYS_52478086&REV_02\3&267A616A&0&E9
78.531: Failed to query DriverPath of PCI
\VEN_8086&DEV_24C5&SUBSYS_01048086&REV_02\3&267A616A&0&FD 0x2
78.703: Third Party Provider = Intel for PCI
\VEN_8086&DEV_24C7&SUBSYS_52478086&REV_02\3&267A616A&0&EA
79.047: Third Party Provider = Intel for PCI
\VEN_8086&DEV_24CB&SUBSYS_52478086&REV_02\3&267A616A&0&F9
79.062: Failed to query DriverPath of PCI
\VEN_8086&DEV_24CD&SUBSYS_52478086&REV_02\3&267A616A&0&EF 0x2
79.312: Third Party Provider = Intel for PCI
\VEN_8086&DEV_2560&SUBSYS_00000000&REV_03\3&267A616A&0&00
81.343: SetupVerifyInfFile failed with error 0x490 for oem0.inf of
device ROOT\*ISMB0C01\0000
81.656: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVG7CORE\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVG7RSW\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVG7RSXP\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVGASCLN\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVGCLEAN\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVGTDI\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_AVG_ANTI-
SPYWARE_DRIVER\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_CATCHME\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_CPUZ126\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_PCIDATA\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_RDPWD\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_TDTCP\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
81.672: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
84.390: OEM file scan used 9656 ticks
110.968: AnalyzePhaseOne: used 36234 ticks
110.968: AnalyzeComponents: Hotpatch analysis disabled; skipping.
110.968: AnalyzeComponents: Hotpatching is disabled.
110.968: FindFirstFile c:\windows\$hf_mig$\*.*
136.718: DoInstallation:SetupOpenInfFile for OldUninstallInf file C:
\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.inf not found:
0x3
136.718: CreateUninstall = 1,Directory = C:\WINDOWS\
$NtServicePackUninstall$
158.703: AnalyzePhaseTwo used 47516 ticks
158.703: AnalyzePhaseThree used 0 ticks
158.718: AnalyzePhaseTwo used 15 ticks
158.718: AnalyzePhaseThree used 0 ticks
158.718: AnalyzePhaseFive used 0 ticks
159.015: AnalyzePhaseSix used 297 ticks
159.640: Trying CheckVLKForBlock again
160.031: Error: CheckVLKForBlock failed
160.047: Inventory complete: ReturnStatus=536741199, 152250 ticks
160.047: Num Ticks for invent : 152250
160.937: UnRegisterSpuninstForRecovery, failed to delete
SpRecoverCmdLine value, error 0x2
160.937: DoInstallation: Failed to unregistering spuninst.exe for
recovery.
160.953: An internal error occurred.
226.687: Message displayed to the user: An internal error occurred.
226.687: User Input: OK
226.703: Service Pack 2 installation did not complete.
227.625: Message displayed to the user: Service Pack 2 installation
did not complete.
227.625: User Input: OK
227.625: Update.exe extended error code = 0x1ffe054f
Any idea how to get SP2 to install?