Can't Install KB928366

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Suddenly I got the alert I need to install KB928366 (Security Update for V
1.1 Service Pack 1). I get the info that the initialization and download are
successful, but then the prompt that the install failed.
Should I care about this? If so, how might I get it installed successfully?
If not, how can I turn off the continuing request to install it?
 
I did post a query on the Microsoft online email tech support site. I got a
response which, by following the instructions, did solve the problem.
Unfortunately, I deleted the email which contained the solution. It involved
manually deleting the MS SP1 software app and then reinstalling it along with
the upgrade. Sorry I can't forward it to you.
 
Further to my earlier note, I did find an email from the "technie" who sent
me the solution. I can't figure out a way to cut and paste a copy into this
frame to give you the link he included. It is:
http:://support.microsoft.com/default.aspx?scid=fh;en-us;incidentsubmit.
Hope you can reach Elvis Wei, the tech spt guy who was my contact.

crawdad123
 
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