Beth --
If you are using AOL as your ISP, you need to minimize your
AOL browser and launch Internet Explorer, then visit the Windows
Update web site while using Internet Explorer.
Try the following solution from the Windows Update Troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot/
Select:
"Problem Downloading/Installing a Software (Non-Driver) item"
Follow steps under:
"Install stops at 0% when using the AOL Browser"
While using the Internet Explorer browser, try downloading
the updates again:
http://v4.windowsupdate.microsoft.com/en/default.asp
Visit this web site if you still experience difficulty installing
updates:
How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html
--
Nicholas
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| I am able to download security patches but none of them
| install after the download.
| Waiting for them to install just leaves my computer open
| to attack which is not the purpose of downloading the
| patches. Please advise.
| Beth
