Cant install ANY software on XP PRO - whats going on?!?

  • Thread starter Thread starter TG
  • Start date Start date
T

TG

In the past couple of weeks, I've been noticing that I cant install software
anymore. Its NOT software related. It can be anything from store bought
software to demos to applications. XP Pro will either time out, quit
responding or error out durring the install proccess. I've never heard of
this. Can anyone help me with this, this is a REAL pain in the butt ;)

Thanks group.
-Tony
 
Hi Tony,

Try cleaning up the installer.

Start/run services.msc, scroll down to "Windows Installer" and double click
it. Stop the service if it is running, set the startup type line to
disabled. Click apply/ok and reboot.

Delete the contents of the temp folders, there may be a file in there
interfering with the setup routine of the installer. Get both:

C:\Windows\temp
C:\Documents and Settings\<username>\local settings\temp

Now reverse the first set of steps and reenable the Windows Installer (You
can just set the startup type to manual). Reboot.

Turn off all other running programs, especially your antivirus software. Use
ctrl+shift+escape, if necessary, to "end task" on everything.

Now retry installing some software.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
Rick:
One problem. This file in win/temp wont delete "ZLT03a30.TMP"
Beeing used by another person or program. All other files deleted fine,
doing this after rebooting and disabling the Windows Installer in the
services....
I'll try to delete the file in safe mode and see what happens.

Thank you very much Rick for you're reply.
-Tony
 
Hi Tony,

Looks like a Zone Alarm temp file, that's normal. If you delete it by
deactivating ZA, it will just return when you reactivate it.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
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