Can't import pst file into Outlook 2007

[Sam]

I'm unable to import Outlook 2000 archived pst file into Office 2007 after
upgrading my laptop to Vista from XP and Microsoft Office to 2007 from 2000.

The attempt to open the pst file fails with the message: "File access
denied. You do not have the permission required to access the file."

As far as I know, no passwords apply to the file, and when I click on
Properties/Security it shows to allow full access.

Does anyone know how I can import my old Outlook folder?

Any helpful advice would be greatly appreciated.

Thanks
Sam

 

[Brian Tillman]

I'm unable to import Outlook 2000 archived pst file into Office 2007
after upgrading my laptop to Vista from XP and Microsoft Office to
2007 from 2000.
The attempt to open the pst file fails with the message: "File access
denied. You do not have the permission required to access the file."

First, forget importing from a PST. That's never a good idea. Just OPEN
the PST with File>Open>Outlook Data File.

To do that, however, you must copy the PST to the hard drive and remove the
read-only attribute. The message you see is typical of a write-protected
PST.

 

[Guest]

I have the same problem. I copied from CD to HDD and turned off the READ
ONLY flag. The file opens OK on a computer that has Windows XP and Office
2003. There is something different about Vista and OL2K7. I checked
owenership and file permissions and moved the file to a temp folder, to my
document folder, etc. and it would just not open.

There's something else strange going on here.

Frank

 

[Russ Valentine [MVP-Outlook]]

What's strange is that you provided no information, and yet posted here as
if you wanted us to help. How you created the file, how you transported it,
how you tried to open it, what happened when you tried, and error messages
would seem the minimum information you should have provided.

 

[Guest]

I did provide information. I provided that I have the SAME problem as Sam
and that the file opens on another computer and that I did the basic things
like turn off read-only and checked permissions.

What I'm adding here is that there is soemthing different about Vista and
Outlook. Brian replied that the files should be opened and not imported.
It's not a simple solution like that,. There is something mouch more going
on here.

Maybe local admin privs are needed or something like that that I have
missed. My main point is that it's not a simple thing. All the simple things
have been done. I create a lot of PST files and they always open. I just
moved to Vista and Office 2007 and this is the first time I tried opening a
PST and it gave the error Sam mentioned.

I was just thinking that this was some simple new problem that manifests
itself when Vista and Outlook 2007 are used and that someone would know what
the answer is. I've checked the Internet and all the resolutions are the
basic "turn off read-only" flag and put the file in a folder that is
read-write capcable. I've done all this and there must be some permissions
that have stuck with the file when it was burned to DVD or my local account
on Vista doesn't have permissions to open the file for some strange reason.
Whereas on another computer with Xo and OL2K3 it can open the file fine.

Frank

What's strange is that you provided no information, and yet posted here as
if you wanted us to help. How you created the file, how you transported it,
how you tried to open it, what happened when you tried, and error messages
would seem the minimum information you should have provided.
--
Russ Valentine
[MVP-Outlook]

I have the same problem. I copied from CD to HDD and turned off the READ
ONLY flag. The file opens OK on a computer that has Windows XP and Office
2003. There is something different about Vista and OL2K7. I checked
owenership and file permissions and moved the file to a temp folder, to my
document folder, etc. and it would just not open.

There's something else strange going on here.

Frank

 

[Russ Valentine [MVP-Outlook]]

Perhaps you could just answer my questions so we could get started on
figuring this out.
--
Russ Valentine
[MVP-Outlook]

I did provide information. I provided that I have the SAME problem as Sam
and that the file opens on another computer and that I did the basic
things
like turn off read-only and checked permissions.

What I'm adding here is that there is soemthing different about Vista and
Outlook. Brian replied that the files should be opened and not imported.
It's not a simple solution like that,. There is something mouch more
going
on here.

Maybe local admin privs are needed or something like that that I have
missed. My main point is that it's not a simple thing. All the simple
things
have been done. I create a lot of PST files and they always open. I just
moved to Vista and Office 2007 and this is the first time I tried opening
a
PST and it gave the error Sam mentioned.

I was just thinking that this was some simple new problem that manifests
itself when Vista and Outlook 2007 are used and that someone would know
what
the answer is. I've checked the Internet and all the resolutions are the
basic "turn off read-only" flag and put the file in a folder that is
read-write capcable. I've done all this and there must be some
permissions
that have stuck with the file when it was burned to DVD or my local
account
on Vista doesn't have permissions to open the file for some strange
reason.
Whereas on another computer with Xo and OL2K3 it can open the file fine.

Frank

What's strange is that you provided no information, and yet posted here
as
if you wanted us to help. How you created the file, how you transported
it,
how you tried to open it, what happened when you tried, and error
messages
would seem the minimum information you should have provided.
--
Russ Valentine
[MVP-Outlook]

I have the same problem. I copied from CD to HDD and turned off the
READ
ONLY flag. The file opens OK on a computer that has Windows XP and
Office
2003. There is something different about Vista and OL2K7. I checked
owenership and file permissions and moved the file to a temp folder, to
my
document folder, etc. and it would just not open.

There's something else strange going on here.

Frank


:


I'm unable to import Outlook 2000 archived pst file into Office 2007
after upgrading my laptop to Vista from XP and Microsoft Office to
2007 from 2000.
The attempt to open the pst file fails with the message: "File
access
denied. You do not have the permission required to access the
file."

First, forget importing from a PST. That's never a good idea. Just
OPEN
the PST with File>Open>Outlook Data File.

To do that, however, you must copy the PST to the hard drive and
remove
the
read-only attribute. The message you see is typical of a
write-protected
PST.

 

[Diane Poremsky]

1. Saying you have the same problem doesn't help when we don't always see
the post you are commenting on. It's better to tell us the problems you are
experiencing (and include the versions - yeah, you did, but many others do
not).

2. Ignore Brian's comment. While opening directly is sometimes better than
Import, if it won't import it's not going to open either.

3. Can you open the same file (either via networking or copy it from the cd)
on the other computer or are you opening the original? It's possible the
copy you placed on Vista is corrupt.

4. As long as you have access to the folder the pst is in, permissions will
not come into play. Group policy can disable the use of PST.

5. Have you run scanpst on the pst yet?

I did provide information. I provided that I have the SAME problem as Sam
and that the file opens on another computer and that I did the basic
things
like turn off read-only and checked permissions.

What I'm adding here is that there is soemthing different about Vista and
Outlook. Brian replied that the files should be opened and not imported.
It's not a simple solution like that,. There is something mouch more
going
on here.

Maybe local admin privs are needed or something like that that I have
missed. My main point is that it's not a simple thing. All the simple
things
have been done. I create a lot of PST files and they always open. I just
moved to Vista and Office 2007 and this is the first time I tried opening
a
PST and it gave the error Sam mentioned.

I was just thinking that this was some simple new problem that manifests
itself when Vista and Outlook 2007 are used and that someone would know
what
the answer is. I've checked the Internet and all the resolutions are the
basic "turn off read-only" flag and put the file in a folder that is
read-write capcable. I've done all this and there must be some
permissions
that have stuck with the file when it was burned to DVD or my local
account
on Vista doesn't have permissions to open the file for some strange
reason.
Whereas on another computer with Xo and OL2K3 it can open the file fine.

Frank

What's strange is that you provided no information, and yet posted here
as
if you wanted us to help. How you created the file, how you transported
it,
how you tried to open it, what happened when you tried, and error
messages
would seem the minimum information you should have provided.
--
Russ Valentine
[MVP-Outlook]

I have the same problem. I copied from CD to HDD and turned off the
READ
ONLY flag. The file opens OK on a computer that has Windows XP and
Office
2003. There is something different about Vista and OL2K7. I checked
owenership and file permissions and moved the file to a temp folder, to
my
document folder, etc. and it would just not open.

There's something else strange going on here.

Frank


:


I'm unable to import Outlook 2000 archived pst file into Office 2007
after upgrading my laptop to Vista from XP and Microsoft Office to
2007 from 2000.
The attempt to open the pst file fails with the message: "File
access
denied. You do not have the permission required to access the
file."

First, forget importing from a PST. That's never a good idea. Just
OPEN
the PST with File>Open>Outlook Data File.

To do that, however, you must copy the PST to the hard drive and
remove
the
read-only attribute. The message you see is typical of a
write-protected
PST.

 

[Brian Tillman]

2. Ignore Brian's comment. While opening directly is sometimes better
than Import, if it won't import it's not going to open either.

Notice I did say this, although not in those words.

 

[Diane Poremsky]

I know but sometimes people get it in their head that if it won’t work one
way it will the other.

 

[Guest]

Hi,
I have the same problem with importing a .pst file. I get the "file access
denied. you dont have permission to access C:\backup.pst" message.

I have deleted the file a number of times and re-imported it from the
original source. I've used the same file to import it to a windows XP OS and
it worked fine.
The permissions are set correctly as far as I can tell.

The laptop Vista is installed on is new i.e. has not been upgraded from XP

Any help will be appreciated

cheers

Stan

 

[Russ Valentine [MVP-Outlook]]

State how you created and transported this file. If you created it by
exporting it you probably corrupted it.

--
Russ Valentine
[MVP-Outlook]

Hi,
I have the same problem with importing a .pst file. I get the "file access
denied. you dont have permission to access C:\backup.pst" message.

I have deleted the file a number of times and re-imported it from the
original source. I've used the same file to import it to a windows XP OS
and
it worked fine.
The permissions are set correctly as far as I can tell.

The laptop Vista is installed on is new i.e. has not been upgraded from XP

Any help will be appreciated

cheers

Stan

 

[stefeek]

I am having a similar issue with some differences. I needed to reformat my tablet pc hard drive. I was using an older version of Outlook - 2003, I think. I didn't 'export' to a pst file, it was already saving my email, calendar, etc, into a pst file. Instead, I copied that pst file to the hard drive of another computer. I had been having trouble with some sort of 'redundancy error', so it had a hard time copying the file, so I 'zipped it' down, and copied the zip file. Now, as I've extracted the zip file back to the pst and copied onto my newly formatted hard drive and my newly installed Outlook 2007, I get an error message that says the file is not a pst file. I've tried every way I can think of from 'importing' it, to adding it as a data file, and get the same message. Unfortunately, I'm an architect, not a tech, so I'm sure I've messed this all up somewhere, but all my emails and contacts are in this pst file, and if there is ANY way to get it restored, I really need to try. any help is appreciated.

 

[Brian Tillman]

I am having a similar issue with some differences. I needed to
reformat my tablet pc hard drive. I was using an older version of
Outlook - 2003, I think. I didn't 'export' to a pst file, it was
already saving my email, calendar, etc, into a pst file. Instead, I
copied that pst file to the hard drive of another computer. I had
been having trouble with some sort of 'redundancy error',

Probably Cyclic Redundancy Check error - a sign your hard drive is failing
and that the file had a read problem.

so it had a
hard time copying the file, so I 'zipped it' down, and copied the zip
file. Now, as I've extracted the zip file back to the pst and copied
onto my newly formatted hard drive and my newly installed Outlook
2007, I get an error message that says the file is not a pst file.

If Outlook was open when you made the copy, chances are your PST is junk.
It could also be the result of the read error. Some metadata in the PST was
trashed when you copied it.

I've tried every way I can think of from 'importing' it, to adding it
as a data file, and get the same message.

It's conceivable that one of the Office Recovery companies can restore your
PST. Google for "Office Recovery".

 

[Snake Plissken]

Once I recovered mail from corrupted pst file ( bad sectors on hard drive
and stuff ) using importing tool in Mozilla. It took some time but succeeded
finally.