CANT GET UPDATES VIA WINDOWS UPDATE ONLINE

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Guest

HELP!!!!!!!!! I am unable to access any updates via the online update at windowsupdate.microsoft.com. My other two computers on running win xp will update. All three computers have full, registered/activated, store bought win xp. I have installed the program from microsoft to allow for scanning my computer as prompted when I first attmepted the update. It gives me the following error:

"Windows Update has encountered an error and cannot display the requested page.

Select from any of the following pages for information about Windows Update services, or send us your feedback.

Windows Update Home Page
About Windows Update
Support Information

You can also get online support if you are having problems with Windows Update.

Send error number to Microsoft (0x800A138F)
Note This sends error information but does not create a support incident; you may or may not receive a response."

I have submitted this to microsoft and submitted htis to thier online help.no repsonse back.

HELP!!!!!!!!!!!!!!!!!!!!!!
 
Maybe these links will help:

Windows Update Fails Error 0x800A138F
http://www.updatexp.com/0x800A138F.html

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://support.microsoft.com/?pr=pic


JERRY said:
HELP!!!!!!!!! I am unable to access any updates via the online update at
Click to expand...
windowsupdate.microsoft.com. My other two computers on running win xp will
update. All three computers have full, registered/activated, store bought
win xp. I have installed the program from microsoft to allow for scanning
my computer as prompted when I first attmepted the update. It gives me the
following error:
"Windows Update has encountered an error and cannot display the requested page.

Select from any of the following pages for information about Windows
Click to expand...
Update services, or send us your feedback.
Windows Update Home Page
About Windows Update
Support Information

You can also get online support if you are having problems with Windows Update.

Send error number to Microsoft (0x800A138F)
Note This sends error information but does not create a support incident;
Click to expand...
you may or may not receive a response."
 
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