Can't get signature to be active

  • Thread starter Thread starter Randy Rich
  • Start date Start date
R

Randy Rich

Hi everyone,

I can't get the signature feature in outlook to be
active. It is always "greyed out". To verify I had it
correct, I reinstalled the software, this time making sure
that every feature available was installed to the hard
disk locally. Everything, including the signature feature
shows as loaded and installed. But when the time comes to
use it, it won't "ungrey". Any ideas? The user in this
case is a local administrator for his Windows 2000
machine. He is using Outlook 2000. I'm stumped.

Regards, Randy
 
Check to see if the "use MS Word to edit email messages"
is checked. That's found under TOOLS / OPTIONS - Mail
Format Tab. If it is checked your signature needs to be
setup through MS word, if you don't want to use MS Word,
simply uncheck and the signature picker will "ungrey".

Good luck.
 
-----Original Message-----
Check to see if the "use MS Word to edit email messages"
is checked. That's found under TOOLS / OPTIONS - Mail
Format Tab. If it is checked your signature needs to be
setup through MS word, if you don't want to use MS Word,
simply uncheck and the signature picker will "ungrey".

Good luck.
Click to expand...


Rusty, that was it! Thanks so much. We've got them
working as requested now. Thanks so much for your help.
Regards, Randy
 
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