Can't Get PPT2007 To Play Presentations Until ...

  • Thread starter Thread starter JHStone
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JHStone

This is a weird one, so will try to explain as best I can, and tell you what
I've done so far to try to figure out/resolve.

Whenever I receive a Powerpoint presentation now in email and try to run it,
either directly or after saving it to my hard drive, when I try to run (open)
it, it shows some sort of aberated slide that looks kind of like it goes with
the presentation, but then everything stops. I then have to click the close
button (X), and THEN the presentation will play -- but without any music, if
music was included.

However, if I just save the presentation, right-click it and select New so
it will open the actual show, I can then hit the slide show button, and the
presentation will play perfectly -- including the music (if any)!

I have run the Office Diagnostics, which came up with nothing. I then used
the Add-Remove softare button, clicked Change, and chose Repair. It went
through that without incident as well, but neither fixed my problem.

Thisp problem started about two weeks ago, and I have no issues with any
other Office apps. Also, if I creat a presentation myself, it seems to work
fine as either a slide show or as a show/presentation, in either 2007 or
earlier mode.

Any ideas what the heck is going on? I know I could probably just
uninstall/reinstall the Office product, and that might resolve the issue, and
it might come down to that. But I would love to learn what is causing this
before I go to the sledge-hammer route -- and it might help anyone else
suffering this problem as well.

Any ideas?

Thanks much ...

JHStone
 
What happened about two weeks ago? Did you add new software, make changes to
your computer? Which version of PowerPoint are we talking about?

--
Michael Koerner
MS MVP - PowerPoint


This is a weird one, so will try to explain as best I can, and tell you what
I've done so far to try to figure out/resolve.

Whenever I receive a Powerpoint presentation now in email and try to run it,
either directly or after saving it to my hard drive, when I try to run
(open)
it, it shows some sort of aberated slide that looks kind of like it goes
with
the presentation, but then everything stops. I then have to click the close
button (X), and THEN the presentation will play -- but without any music, if
music was included.

However, if I just save the presentation, right-click it and select New so
it will open the actual show, I can then hit the slide show button, and the
presentation will play perfectly -- including the music (if any)!

I have run the Office Diagnostics, which came up with nothing. I then used
the Add-Remove softare button, clicked Change, and chose Repair. It went
through that without incident as well, but neither fixed my problem.

Thisp problem started about two weeks ago, and I have no issues with any
other Office apps. Also, if I creat a presentation myself, it seems to work
fine as either a slide show or as a show/presentation, in either 2007 or
earlier mode.

Any ideas what the heck is going on? I know I could probably just
uninstall/reinstall the Office product, and that might resolve the issue,
and
it might come down to that. But I would love to learn what is causing this
before I go to the sledge-hammer route -- and it might help anyone else
suffering this problem as well.

Any ideas?

Thanks much ...

JHStone
 
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