Can't get my address book back after os reinstall

  • Thread starter Thread starter Mary
  • Start date Start date
M

Mary

I am running Win xp home. Had to reinstall os, but saved my .pst
file. I now have my email messages AND contacts back but not my
address book. I somehow need to recreate it using the contacts, I
guess, but can't seem to do it based on the directions I have found in
the other posts. The two files I saved before the reinstall were the
..pst file and a .dat file. IS there something else I need??

Thanks!
Mary
 
I don't know which directions you've tried to follow that didn't work so
you'll have to elaborate :-) What version of Outlook are you using?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Yes.
You need to post your Outlook version so we can answer you.
 
I'm new to this bulletin board thing, so sorry if I'm out
of order. Mary, you seem to have a problem I'm trying to
solve. I have a new computer with XP home and imported my
address book from my old computer with WIN98, well that's
what I thought. I have all my contacts but they are not
in my address book. When I hit the "to" button I have
nothing to choose from.

Any ideas anyone?
Valerie
 
So far, you haven't mentioned anything about Outlook. Is that the program
you are using? Outlook does not have a separate address book, so I suspect
you are not. What "address book" did you import and how?
 
Yes I am using Outlook 2002 (sorry for not making it
clear) and I was using Outlook in WIN98 as well (not sure
what version but that's probably immaterial). I've had
difficulty before importing address book when previous
computer crashed and just reentered all contacts.
This time though when I hit Contacts they are all there
but they do not come up when I want to forward or compose
a new email.

Valerie
-----Original Message-----
So far, you haven't mentioned anything about Outlook. Is that the program
you are using? Outlook does not have a separate address book, so I suspect
you are not. What "address book" did you import and how?
--
Russ Valentine
[MVP-Outlook]
I'm new to this bulletin board thing, so sorry if I'm out
of order. Mary, you seem to have a problem I'm trying to
solve. I have a new computer with XP home and imported my
address book from my old computer with WIN98, well that's
what I thought. I have all my contacts but they are not
in my address book. When I hit the "to" button I have
nothing to choose from.

Any ideas anyone?
Valerie

directions I
have found in
Click to expand...


.
Click to expand...
 
As I said, there is no address book to import. All data is in the Contacts
Folder.
You just need to configure the Address Book view correctly.
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Valerie said:
Yes I am using Outlook 2002 (sorry for not making it
clear) and I was using Outlook in WIN98 as well (not sure
what version but that's probably immaterial). I've had
difficulty before importing address book when previous
computer crashed and just reentered all contacts.
This time though when I hit Contacts they are all there
but they do not come up when I want to forward or compose
a new email.

Valerie
-----Original Message-----
So far, you haven't mentioned anything about Outlook. Is that the program
you are using? Outlook does not have a separate address book, so I suspect
you are not. What "address book" did you import and how?
--
Russ Valentine
[MVP-Outlook]
I'm new to this bulletin board thing, so sorry if I'm out
of order. Mary, you seem to have a problem I'm trying to
solve. I have a new computer with XP home and imported my
address book from my old computer with WIN98, well that's
what I thought. I have all my contacts but they are not
in my address book. When I hit the "to" button I have
nothing to choose from.

Any ideas anyone?
Valerie


-----Original Message-----
I am running Win xp home. Had to reinstall os, but
saved my .pst
file. I now have my email messages AND contacts back
but not my
address book. I somehow need to recreate it using the
contacts, I
guess, but can't seem to do it based on the directions I
have found in
the other posts. The two files I saved before the
reinstall were the
..pst file and a .dat file. IS there something else I
need??

Thanks!
Mary
.
Click to expand...


.
Click to expand...
Click to expand...
 
Thanks, Russ. Now all I have to do is figure out how to
automatically keep the Contacts coming up as the default.

Keep up the good work.
-----Original Message-----
As I said, there is no address book to import. All data is in the Contacts
Folder.
You just need to configure the Address Book view correctly.
http://support.microsoft.com/default.aspx?scid=kb;en-
Click to expand...
us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Yes I am using Outlook 2002 (sorry for not making it
clear) and I was using Outlook in WIN98 as well (not sure
what version but that's probably immaterial). I've had
difficulty before importing address book when previous
computer crashed and just reentered all contacts.
This time though when I hit Contacts they are all there
but they do not come up when I want to forward or compose
a new email.

Valerie
Is
that the program address
book, so I suspect in
message I'm
out trying
to imported
my
Click to expand...


.
Click to expand...
 
Open the Address Book > Tools > Options... > Show this address list first
--
Russ Valentine
[MVP-Outlook]
Valerie said:
Thanks, Russ. Now all I have to do is figure out how to
automatically keep the Contacts coming up as the default.

Keep up the good work.
-----Original Message-----
As I said, there is no address book to import. All data is in the Contacts
Folder.
You just need to configure the Address Book view correctly.
http://support.microsoft.com/default.aspx?scid=kb;en-
Click to expand...
us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Yes I am using Outlook 2002 (sorry for not making it
clear) and I was using Outlook in WIN98 as well (not sure
what version but that's probably immaterial). I've had
difficulty before importing address book when previous
computer crashed and just reentered all contacts.
This time though when I hit Contacts they are all there
but they do not come up when I want to forward or compose
a new email.

Valerie

-----Original Message-----
So far, you haven't mentioned anything about Outlook. Is
that the program
you are using? Outlook does not have a separate address
book, so I suspect
you are not. What "address book" did you import and how?
--
Russ Valentine
[MVP-Outlook]
message
I'm new to this bulletin board thing, so sorry if I'm
out
of order. Mary, you seem to have a problem I'm trying
to
solve. I have a new computer with XP home and imported
my
address book from my old computer with WIN98, well
that's
what I thought. I have all my contacts but they are not
in my address book. When I hit the "to" button I have
nothing to choose from.

Any ideas anyone?
Valerie


-----Original Message-----
I am running Win xp home. Had to reinstall os, but
saved my .pst
file. I now have my email messages AND contacts back
but not my
address book. I somehow need to recreate it using the
contacts, I
guess, but can't seem to do it based on the
directions I
have found in
the other posts. The two files I saved before the
reinstall were the
..pst file and a .dat file. IS there something else I
need??

Thanks!
Mary
.



.
Click to expand...


.
Click to expand...
Click to expand...
 
Russ Valentine said:
Yes.
You need to post your Outlook version so we can answer you.
--
Russ Valentine
[MVP-Outlook]
Mary said:
I am running Win xp home. Had to reinstall os, but saved my .pst
file. I now have my email messages AND contacts back but not my
address book. I somehow need to recreate it using the contacts, I
guess, but can't seem to do it based on the directions I have found in
the other posts. The two files I saved before the reinstall were the
.pst file and a .dat file. IS there something else I need??

Thanks!
Mary
Click to expand...
Click to expand...


I am running Outlook 2003. I tried to go to the link you provided for
setting up my address book, but it does not work.

Mary
 
Yes it does. Provide details such as what you did and what makes you think
it doesn't work. We can't read minds here.
--
Russ Valentine
[MVP-Outlook]
Mary said:
"Russ Valentine [MVP-Outlook]" <[email protected]> wrote in message
Yes.
You need to post your Outlook version so we can answer you.
--
Russ Valentine
[MVP-Outlook]
Mary said:
I am running Win xp home. Had to reinstall os, but saved my .pst
file. I now have my email messages AND contacts back but not my
address book. I somehow need to recreate it using the contacts, I
guess, but can't seem to do it based on the directions I have found in
the other posts. The two files I saved before the reinstall were the
.pst file and a .dat file. IS there something else I need??

Thanks!
Mary
Click to expand...
Click to expand...


I am running Outlook 2003. I tried to go to the link you provided for
setting up my address book, but it does not work.

Mary
Click to expand...
 
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