can't get contacts to show up in Address Book

  • Thread starter Thread starter J Harris
  • Start date Start date
J

J Harris

Just moved by PST file to another computer. Now, the
Address Book cannot read from the contacts folder. I
right clicked on the Contacts folder, selected properties,
yadda yadda yadda but the option to "Show this folder as
an e-mail Address Book" is grey and I cannot check that
box.

I also tried going to the Address Book and adding the
Contacts folder from there but couldn't.

Any ideas?
 
What version of Outlook are you using, and if 98 or 2000, what mail support
mode? If you're not sure, look at the second line of Help | About Microsoft
Outlook -- it should say "Internet Mail Only" or "Corporate/Workgroup".
(Outlook 97, 2002, and 2003 don't have separate modes.)

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


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I'm using Outlook 2002.
-----Original Message-----
What version of Outlook are you using, and if 98 or 2000, what mail support
mode? If you're not sure, look at the second line of Help | About Microsoft
Outlook -- it should say "Internet Mail Only" or "Corporate/Workgroup".
(Outlook 97, 2002, and 2003 don't have separate modes.)

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


In


.
Click to expand...
 
This is a common occurrence when moving things around -- the association
between the Contacts folder and the Outlook Address Book gets broken. To
fix it, go to Tools | E-mail accounts, select "View or change existing
directories or address books", and click OK. If you don't see the OAB in
the Directories and Address Books list, click the Back button, then select
"Add a new directory or address book", then "Additional Address Books", and
add the OAB. Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did
earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


In
 
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