can't get business contact manager to run

  • Thread starter Thread starter jdeasy
  • Start date Start date
J

jdeasy

loaded outlook 2003-go to programs run-MS business
cintact mgr. endup mwith tutorial or help--no executable.
can't seem to get it.
also--when i reload MS2003 for repair C hangs up on some
Access problem.
thanks in advance for your time.
 
There is no executable. BCM is an Outlook COM add-in, which means it loads
when Outlook starts. Note:

-- BCM will disable itself if the profile contains an Exchange account. This
behavior is by design, but can be circumvented (but not in a supported
fashion). See http://www.slipstick.com/bcm/bcmfaq_more.aspx?id=52

-- If you don't see the Business Tools menu, BCM probably failed to load
when Outlook started. Run Regedit and go to the
HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eC
RM.OutlookAddin.Connect.1 key. If the value for LoadBehavior is something
other than 3, make a backup of the registry, edit LoadBehavior to set it to
3, then restart Outlook.

-- If you get errors during setup, if BCM does not load even after you edit
the LoadBehavior registry value, or if the database does not load, you
should initiate a support incident with Microsoft at
http://support.microsoft.com/default.aspx?scid=fh;en-us;incidentsubmit. You
will need a .Net Passport, but there should be no charge for filing the
request for help.
 
I am having the exact same issue. BCM does not load and
when I go into a BCM contact it shows a list of my inbox
in the history. I received a full version of office 2003
via the launch event. Tried to file a support request,
but it didn't recognize my product ID.

Has anyone figured this one out yet?

(e-mail address removed)
 
I don't believe support is offered for trial versions. You might try
creating a new Outlook profile and clearing the forms cache.

FWIW, you seem to be the only person in the world who got BCM at a launch
event. Where?
 
Back
Top