Can't get BCM to start with Outlook 2007

  • Thread starter Thread starter glennn.php
  • Start date Start date
G

glennn.php

i've tried several installs and uninstalls to get BCM running when Outlook
starts; it's all there in the Small Business folder, and SQL server is
running as a service, but BCM won't start. it's not listed in any Add-Ins or
anything.

does someone know what I can look for for a reason or remedy?

Thanks very much,
GN
 
i've tried several installs and uninstalls to get BCM running when Outlook
starts; it's all there in the Small Business folder, and SQL server is
running as a service, but BCM won't start. it's not listed in any Add-Ins or
anything.

does someone know what I can look for for a reason or remedy?

Thanks very much,
GN
Click to expand...

Outlook may have disabled the BCM add-in at some point.

In the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins
\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
The value of LoadBehavior should be 3 for Outlook to load it.
 
wow. but that's not it. it is '3'.

what next? :o)







- Show quoted text -
Click to expand...


Stop Outlook. Go to Contol Panel's Mail applet. Check you profile.
Does it have a BCM store/database? If so remove it. Add a new BCM
store. Try starting Outlook again.
 
Luther said:
Stop Outlook. Go to Contol Panel's Mail applet. Check you profile.
Does it have a BCM store/database? If so remove it. Add a new BCM
store. Try starting Outlook again.
Click to expand...

nope. simple Outlook profile with an Archives secondary pst file.

in the past, when BCM was First Run, I'd setup a database then, i think i
remember. this hasn't even happened yet. (I DID setup a Sample Co with
Accounting 2008, it's likelt in the MSSSMBZ SQL server db, though this didn't
prompt BCM like i thought it would... - i remember having to get those two
apps to connect in the past...)
 
nope. simple Outlook profile with an Archives secondary pst file.

in the past, when BCM was First Run, I'd setup a database then, i think i
remember. this hasn't even happened yet. (I DID setup a Sample Co with
Accounting 2008, it's likelt in the MSSSMBZ SQL server db, though this didn't
prompt BCM like i thought it would... - i remember  having to get thosetwo
apps to connect in the past...)- Hide quoted text -

- Show quoted text -
Click to expand...

Try creating a new profile, and then starting Outlook with that
profile; BCM 1st use wizard should run then.
 
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