You didn't mention the drive controller (possibly SCSI, or ultra DMA, or
ATA100, or raid), but you may need to boot the Windows 2000 setup disks or
CD-Rom and *F6* very early and very important (at setup is inspecting your
system) in the setup to prevent drive controller detection, and select S to
specify additional drivers. Then later you'll be prompted to insert the
manufacturer supplied Windows 2000 driver for your drive's controller in
drive "A"
If you wait and then S to specify additional drivers, then it may be too
late as Windows 2000 Setup at this point may have already assigned the
resources your drive's controller is wanting to use.
To do a clean install, either boot the Windows 2000 CD-Rom or setup disks.
The set of four install disks can be created from your Win2k CD-rom; change
to the \bootdisk directory on the cd-rom and execute makeboot.exe (from dos)
or makebt32.exe (from 32 bit) and follow the prompts.
When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to avoid unexpected drive
letter assignments with your new install.
During Windows 2000 setup, at some point, will want to confirm the previous
operating system for the upgrade; at that point you'll simply insert the
qualified product install CD for it to verify. Then the install will
proceed.