cant find drivers!

  • Thread starter Thread starter Zippy
  • Start date Start date
Z

Zippy

I have been without my internal TV tuner for a couple of
months. I fitted an ATI hercules 3D prophet 8500DV all-in-
wonder card to my PC approx a year ago and it has been
working OK.
I visited the hercules website a couple of months ago and
found new software for the card so I decided to download
and upgrade. At the approx sametime I did a windows2K
update, I have always downloaded Windows2K updates at
regular intervals.
When the Found new hardware wizard ran it could not find
the new drivers 6 times, even when I had pointed the
routine to the directory that they are in.
In the Device manager/display adapters it lists the
Hercules card.
In Other devices it lists 6 unknown devices which in the
detail section says that it is ON the hercules card.
I have been in touch with hercules support but they have
been unable to fix the problem.
I now realise that I had updated windows2K at about the
same time and am now wondering if this is where the
problem is and not with hercules.(I have in the past lost
some functionality when I have updated Windows 2K.
Trouble is that I have removed the new driver update
software for the hercules and reinstalled the original
drivers that came with the all-in-wonder card and this
will now not work either.

NOTE: I am not an expert on PC's or software but
reasonably intelligent!!

kind regards zippy
 
I have been without my internal TV tuner for a couple of
months. I fitted an ATI hercules 3D prophet 8500DV all-in-
wonder card to my PC approx a year ago and it has been
working OK.
I visited the hercules website a couple of months ago and
found new software for the card so I decided to download
and upgrade. At the approx sametime I did a windows2K
update, I have always downloaded Windows2K updates at
regular intervals.
Click to expand...

....snip....

Try a boot to Safe Mode and Repair. You will have to reinstall patches,
fixes, and service packs, and pretty well all 3rd party software. Since there
is a remote possibility of data loss, burn must-keep files onto a CD first,
if possible.

Add service packs and upgrades very selectively. That is, reinstall your
software, test to see if things are working well. If so, leave well enough
alone. If not, add a service pack. Make a system state back-up _first_. If
the service pack does not fix things as expected, or messes things up, go
back to the earlier state of the machine. Keep in mind the first rule of
upgrading; If It Ain't Broke, Don't Fix It!

About the only fixes/updates I would consider installing routinely are
security patches. But be aware that many of these cause additional problems,
too. the reason is the 'orrible complexity of W2K - patching any part of it
will often have unexpected, unpredictable side effects. IMO, adding updates
and SPs to W2K is a black art. :-)
 
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