Can't find contact from email To: line

  • Thread starter Thread starter Bob Griendling
  • Start date Start date
B

Bob Griendling

Using 2007, XP.

When I right click a contact in an email To: line--a contact I know is in my
contacts--I get a message that it can't find a contact with that email
address. Yet when I go to contacts and search for that contact suing its
email address it finds it.

Any suggestions?

Bob
 
I did at one time, but I thought I deleted all but the one. Can't find any
others.

Bob

Diane Poremsky said:
Do you have more than 1 contact folder?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/
OutlookForums http://www.outlookforums.com



Bob Griendling said:
Using 2007, XP.

When I right click a contact in an email To: line--a contact I know is in
my contacts--I get a message that it can't find a contact with that email
address. Yet when I go to contacts and search for that contact suing its
email address it finds it.

Any suggestions?

Bob
Click to expand...
Click to expand...
 
Yes, as always, it brings up a dialogue box called Select Names: Contacts.
In the drop down box in the upper right under Address Book, Contacts is the
default. The drop down list also includes "Outlook Address Book." When I
click on that, it is empty with the message: No entries in this address
book.

Bob


Diane Poremsky said:
if you click the To button, do you see the contacts in your contacts
folder?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/
OutlookForums http://www.outlookforums.com



Bob Griendling said:
I did at one time, but I thought I deleted all but the one. Can't find
any others.

Bob

Diane Poremsky said:
Do you have more than 1 contact folder?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/
OutlookForums http://www.outlookforums.com



Using 2007, XP.

When I right click a contact in an email To: line--a contact I know is
in my contacts--I get a message that it can't find a contact with that
email address. Yet when I go to contacts and search for that contact
suing its email address it finds it.

Any suggestions?

Bob
Click to expand...
Click to expand...
Click to expand...
 
Yes, as always, it brings up a dialogue box called Select Names: Contacts.
In the drop down box in the upper right under Address Book, Contacts is
the default. The drop down list also includes "Outlook Address Book."
When I click on that, it is empty with the message: No entries in this
address book.
Click to expand...

That's normal. The "Outlook Address Book" entry is just a container for the
Contacts folders you enable as address books.
 
Thanks, Brian, but I still can't "look up contact" from the To: line when I
click on the email address. (see my original message). Any suggestions?

Bob
 
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