Can't find C:\windows\userint32.exe

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Guest

Win XP...4 users / profiles

Each time one of us "logs on", we get the error message:

"Windows cannot find C:\WINDOWS\userint32.exe"

How do I correct the problem / eliminate the error message?

I've never seen this one before.

Thanks
 
From: "RLH" <[email protected]>

| Win XP...4 users / profiles
|
| Each time one of us "logs on", we get the error message:
|
| "Windows cannot find C:\WINDOWS\userint32.exe"
|
| How do I correct the problem / eliminate the error message?
|
| I've never seen this one before.
|
| Thanks
|
| --
| RLH

You may be infected with an Internet worm or you were infected with a worm and it was not
properly removed.

Dump the contents of the IE Temporary Internet Folder cache (TIF)
Start --> Settings --> Control Panel --> Internet Options --> Delete Files

Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
Tools --> Options --> Privacy --> Cache --> Clear

Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } two batch files, four Kixtart scripts, one Link
(.LNK) file, this PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
simplify the process of using up to 3 different Anti Virus Command Line Scanners to remove
viruses and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode. This
way all the components can be downloaded from each AV vendor’s web site.
On Win9x/ME the choices are; Trend, McAfee, Exit the menu and Reboot the PC
On NT4, Win2k, WinXP and Win2003 Server the choices are; Sophos, Trend, McAfee, Exit the
menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE and/or FTP.EXE to go
through your FireWall to allow them to download the needed AV vendor related files.

* * * Please report back your results * * *
 
Dave,

1st of all ... thank you for your fast reply

2nd of all ... from your reply, I can see why I didn't know how to fix this.

3rd...have you seen this message before? If I download all those files,
execute the programs, etc., will I solve the problem???

Thanks again

Ron
--
RLH


David H. Lipman said:
From: "RLH" <[email protected]>

| Win XP...4 users / profiles
|
| Each time one of us "logs on", we get the error message:
|
| "Windows cannot find C:\WINDOWS\userint32.exe"
|
| How do I correct the problem / eliminate the error message?
|
| I've never seen this one before.
|
| Thanks
|
| --
| RLH

You may be infected with an Internet worm or you were infected with a worm and it was not
properly removed.

Dump the contents of the IE Temporary Internet Folder cache (TIF)
Start --> Settings --> Control Panel --> Internet Options --> Delete Files

Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
Tools --> Options --> Privacy --> Cache --> Clear

Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } two batch files, four Kixtart scripts, one Link
(.LNK) file, this PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
simplify the process of using up to 3 different Anti Virus Command Line Scanners to remove
viruses and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode. This
way all the components can be downloaded from each AV vendor’s web site.
On Win9x/ME the choices are; Trend, McAfee, Exit the menu and Reboot the PC
On NT4, Win2k, WinXP and Win2003 Server the choices are; Sophos, Trend, McAfee, Exit the
menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE and/or FTP.EXE to go
through your FireWall to allow them to download the needed AV vendor related files.

* * * Please report back your results * * *
Click to expand...
 
You have a worm or a worm has been removed without removing its startup
reference.

userint32.exe is a process that is added by the W32/Oscabot-C worm. It uses
IRC to get remote commands. This program is a registered security risk and
should be removed immediately. If found on your system make sure that you
have downloaded the latest update for your antivirus application.


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
RLH said:
Dave,

1st of all ... thank you for your fast reply

2nd of all ... from your reply, I can see why I didn't know how to fix
this.

3rd...have you seen this message before? If I download all those files,
execute the programs, etc., will I solve the problem???

Thanks again

Ron
--
RLH


David H. Lipman said:
From: "RLH said:
Win XP...4 users / profiles

Each time one of us "logs on", we get the error message:

"Windows cannot find C:\WINDOWS\userint32.exe"

How do I correct the problem / eliminate the error message?

I've never seen this one before.

Thanks
Click to expand...

You may be infected with an Internet worm or you were infected with a
worm and it was not properly removed.

Dump the contents of the IE Temporary Internet Folder cache (TIF)
Start --> Settings --> Control Panel --> Internet Options --> Delete
Files

Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
Tools --> Options --> Privacy --> Cache --> Clear

Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script
Interpreter { http://kixtart.org Kixtart is CareWare } two batch files,
four Kixtart scripts, one Link (.LNK) file, this PDF instruction file
and two utilities; UNZIP.EXE and WGET.EXE. It will simplify the process
of using up to 3 different Anti Virus Command Line Scanners to remove
viruses and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in
C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in
Normal Mode. This way all the components can be downloaded from each AV
vendor’s web site.
On Win9x/ME the choices are; Trend, McAfee, Exit the menu and Reboot the
PC
On NT4, Win2k, WinXP and Win2003 Server the choices are; Sophos, Trend,
McAfee, Exit the menu and Reboot the PC.

You can choose to go to each menu item and just download the needed
files or you can download the files and perform a scan in Normal Mode.
Once you have downloaded the files needed for each scanner you want to
use, you should reboot the PC into Safe Mode [F8 key during boot] and
re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal
Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE
and/or FTP.EXE to go through your FireWall to allow them to download the
needed AV vendor related files.

* * * Please report back your results * * *
Click to expand...
Click to expand...
 
I found a "shell" command line reference to "userint32.exe" in the registry
and deleted the key. The program is no longer called during the user logon
process, and the error message no longer appears - QED problem solved.

The shell command line instruction to execute was found in the registy in
the following directory:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT \CurrentVersion\Winlogon

Thanks again for your interest and advise.

--
RLH


Wesley Vogel said:
You have a worm or a worm has been removed without removing its startup
reference.

userint32.exe is a process that is added by the W32/Oscabot-C worm. It uses
IRC to get remote commands. This program is a registered security risk and
should be removed immediately. If found on your system make sure that you
have downloaded the latest update for your antivirus application.


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
RLH said:
Dave,

1st of all ... thank you for your fast reply

2nd of all ... from your reply, I can see why I didn't know how to fix
this.

3rd...have you seen this message before? If I download all those files,
execute the programs, etc., will I solve the problem???

Thanks again

Ron
--
RLH


David H. Lipman said:
From: "RLH" <[email protected]>

Win XP...4 users / profiles

Each time one of us "logs on", we get the error message:

"Windows cannot find C:\WINDOWS\userint32.exe"

How do I correct the problem / eliminate the error message?

I've never seen this one before.

Thanks

--
RLH

You may be infected with an Internet worm or you were infected with a
worm and it was not properly removed.

Dump the contents of the IE Temporary Internet Folder cache (TIF)
Start --> Settings --> Control Panel --> Internet Options --> Delete
Files

Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
Tools --> Options --> Privacy --> Cache --> Clear

Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script
Interpreter { http://kixtart.org Kixtart is CareWare } two batch files,
four Kixtart scripts, one Link (.LNK) file, this PDF instruction file
and two utilities; UNZIP.EXE and WGET.EXE. It will simplify the process
of using up to 3 different Anti Virus Command Line Scanners to remove
viruses and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in
C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in
Normal Mode. This way all the components can be downloaded from each AV
vendor’s web site.
On Win9x/ME the choices are; Trend, McAfee, Exit the menu and Reboot the
PC
On NT4, Win2k, WinXP and Win2003 Server the choices are; Sophos, Trend,
McAfee, Exit the menu and Reboot the PC.

You can choose to go to each menu item and just download the needed
files or you can download the files and perform a scan in Normal Mode.
Once you have downloaded the files needed for each scanner you want to
use, you should reboot the PC into Safe Mode [F8 key during boot] and
re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal
Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE
and/or FTP.EXE to go through your FireWall to allow them to download the
needed AV vendor related files.

* * * Please report back your results * * *
Click to expand...
Click to expand...
Click to expand...
 
Glad to hear that you got it fixed.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
RLH said:
I found a "shell" command line reference to "userint32.exe" in the
registry and deleted the key. The program is no longer called during the
user logon process, and the error message no longer appears - QED problem
solved.

The shell command line instruction to execute was found in the registy in
the following directory:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT \CurrentVersion\Winlogon

Thanks again for your interest and advise.

--
RLH


Wesley Vogel said:
You have a worm or a worm has been removed without removing its startup
reference.

userint32.exe is a process that is added by the W32/Oscabot-C worm. It
uses IRC to get remote commands. This program is a registered security
risk and should be removed immediately. If found on your system make
sure that you have downloaded the latest update for your antivirus
application.


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
RLH said:
Dave,

1st of all ... thank you for your fast reply

2nd of all ... from your reply, I can see why I didn't know how to fix
this.

3rd...have you seen this message before? If I download all those files,
execute the programs, etc., will I solve the problem???

Thanks again

Ron
--
RLH


:

From: "RLH" <[email protected]>

Win XP...4 users / profiles

Each time one of us "logs on", we get the error message:

"Windows cannot find C:\WINDOWS\userint32.exe"

How do I correct the problem / eliminate the error message?

I've never seen this one before.

Thanks

--
RLH

You may be infected with an Internet worm or you were infected with a
worm and it was not properly removed.

Dump the contents of the IE Temporary Internet Folder cache (TIF)
Start --> Settings --> Control Panel --> Internet Options --> Delete
Files

Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
Tools --> Options --> Privacy --> Cache --> Clear

Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script
Interpreter { http://kixtart.org Kixtart is CareWare } two batch files,
four Kixtart scripts, one Link (.LNK) file, this PDF instruction file
and two utilities; UNZIP.EXE and WGET.EXE. It will simplify the
process of using up to 3 different Anti Virus Command Line Scanners to
remove viruses and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in
C:\AV-CLS}
This will bring up the initial menu of choices and should be executed
in Normal Mode. This way all the components can be downloaded from
each AV vendor’s web site.
On Win9x/ME the choices are; Trend, McAfee, Exit the menu and Reboot
the PC
On NT4, Win2k, WinXP and Win2003 Server the choices are; Sophos, Trend,
McAfee, Exit the menu and Reboot the PC.

You can choose to go to each menu item and just download the needed
files or you can download the files and perform a scan in Normal Mode.
Once you have downloaded the files needed for each scanner you want to
use, you should reboot the PC into Safe Mode [F8 key during boot] and
re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal
Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder
C:\AV-CLS } Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE
and/or FTP.EXE to go through your FireWall to allow them to download
the needed AV vendor related files.

* * * Please report back your results * * *
Click to expand...
Click to expand...
Click to expand...
 

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