Dave,
1st of all ... thank you for your fast reply
2nd of all ... from your reply, I can see why I didn't know how to fix
this.
3rd...have you seen this message before? If I download all those files,
execute the programs, etc., will I solve the problem???
Thanks again
Ron
--
RLH
:
From: "RLH" <
[email protected]>
Win XP...4 users / profiles
Each time one of us "logs on", we get the error message:
"Windows cannot find C:\WINDOWS\userint32.exe"
How do I correct the problem / eliminate the error message?
I've never seen this one before.
Thanks
--
RLH
You may be infected with an Internet worm or you were infected with a
worm and it was not properly removed.
Dump the contents of the IE Temporary Internet Folder cache (TIF)
Start --> Settings --> Control Panel --> Internet Options --> Delete
Files
Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
Tools --> Options --> Privacy --> Cache --> Clear
Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
It is a self-extracting ZIP file that contains the Kixtart Script
Interpreter {
http://kixtart.org Kixtart is CareWare } two batch files,
four Kixtart scripts, one Link (.LNK) file, this PDF instruction file
and two utilities; UNZIP.EXE and WGET.EXE. It will simplify the
process of using up to 3 different Anti Virus Command Line Scanners to
remove viruses and various other malware.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in
C:\AV-CLS}
This will bring up the initial menu of choices and should be executed
in Normal Mode. This way all the components can be downloaded from
each AV vendor’s web site.
On Win9x/ME the choices are; Trend, McAfee, Exit the menu and Reboot
the PC
On NT4, Win2k, WinXP and Win2003 Server the choices are; Sophos, Trend,
McAfee, Exit the menu and Reboot the PC.
You can choose to go to each menu item and just download the needed
files or you can download the files and perform a scan in Normal Mode.
Once you have downloaded the files needed for each scanner you want to
use, you should reboot the PC into Safe Mode [F8 key during boot] and
re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal
Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help file.
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder
C:\AV-CLS } Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE
and/or FTP.EXE to go through your FireWall to allow them to download
the needed AV vendor related files.
* * * Please report back your results * * *