Can't faxing more than one page with Windows Fax And Scan

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When faxing more than one page, the first page sent OK but the second page
get "stuck". I hear the fax sound keep going and it won't finish sending
until I press "Disconnect". The second page failed to be sent.
It happens every time I send more then one page. If I send one page it's fine.
I tried other fax software like MightyFax and it was successful every time.
The problem is in Windows Fax And Scan only.
I'm using Windows Vista.
 
You need to post some actual information. How you are sending the fax seems
like a good place to start. So would error messages and entries in Event
Viewer. You also need to realize that WFS is a TAPI application that will
frequently fail if you have installed other TAPI based fax applications.
 
Russ Valentine said:
You need to post some actual information. How you are sending the
fax seems like a good place to start. So would error messages and
entries in Event Viewer. You also need to realize that WFS is a TAPI
application that will frequently fail if you have installed other
TAPI based fax applications.
Click to expand...

I'm suffering a similar problem sending via the BCM V.92 56K Modem
included with my Dell 4600c. It has worked in the past. The
destination is a packetel efax service line (www.packetel.com). I've
used that service in the past, though at a different time and on a
different line.

The error and reason are below. On my side, it transmits one page then
fails. The first page is received because I get it in email, which is
what I'm attempting to test. Is there setting I can send to my
faxmodem to increase the timeout, or improve the compatibility with
the receiving fax?

From event viewer:
Description: The attempt to send the fax failed. The service will
attempt to resend the fax.
Reason: The remote fax machine did not respond in time, and the call
was terminated.

Thanks in advance.
 
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