Can't erase printer jobs

  • Thread starter Thread starter Claudio Bogado Pompa
  • Start date Start date
C

Claudio Bogado Pompa

I connected a laptop with linux to my home LAN. I tried to print in a
HP Deskjet 3940 plugged to a Windows XP. The printer shows that is a
low level document in the list of jobs and the printer locks.
I tryed to erase the document right clicking and erasing and purging
all jobs without success.
Where in the hard drive is stored the printer job so I can erase that
file manually?
Greetings from Paraguay.
Claudio Bogado Pompa.
 
Depending on how you setup your network, it's probably that only the
Administrator has that permission.
 
Depending on how you setup your network, it's probably that only the
Administrator has that permission.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaginghttp://www.coribright.com/windows





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I am giving the erase orden being a administrator. The printer keeps
showing erasing document... I tried to erase the printer also but the
same problem, it keeps showing erasing printer. I restart and the
printer locks again (I have to pull the power cord to reset it) and
the printer shows that is erasing.
 
Print (spool) files are usually in %systemroot%\system32\spool\printers
(e.g. c:\windows\system32\spool\PRINTERS). There are usually two files for
each "document", one with the extension .SHD and one with the extension
..SPL.

Try deleting the files you find there with those extensions.

--
Bruce Sanderson MVP Printing
http://members.shaw.ca/bsanders

It is perfectly useless to know the right answer to the wrong question.
 
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