Can't Empty Deleted Mail folder Automatically

  • Thread starter Thread starter Keith Willcocks
  • Start date Start date
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Keith Willcocks

I posted this a few days ago but have had no takers. Here it is again in
case anyone has an answer and missed it first time around.

I have set the option in Maintenance to have the "Deleted" Folder emptied
when
Windows Vista Mail is closed. This used to work fine in Outlook Express
but Mail seems to completely ignore the instruction and the contents of the
deleted folder are remaining in situ virtually unscathed, I say virtually
because it does seem to reduce by one mail each time it is closed. Am I
missing something somewhere?
 
Keith Willcocks said:
I posted this a few days ago but have had no takers. Here it is again in
case anyone has an answer and missed it first time around.

I have set the option in Maintenance to have the "Deleted" Folder emptied
when
Windows Vista Mail is closed. This used to work fine in Outlook Express
but Mail seems to completely ignore the instruction and the contents of the
deleted folder are remaining in situ virtually unscathed, I say virtually
because it does seem to reduce by one mail each time it is closed. Am I
missing something somewhere?
Click to expand...
 
Since this symptom is similar to the 'stuck' email issue,
you may want to try Microsoft's fix:
http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.

Also, although only the outbox is mentioned, it works for all stuck
emails regardless of which folder they are in.
 
Thanks Gary, I'll give it a whirl.
--
Keith Willcocks

Gary VanderMolen said:
Since this symptom is similar to the 'stuck' email issue,
you may want to try Microsoft's fix:
http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.

Also, although only the outbox is mentioned, it works for all stuck
emails regardless of which folder they are in.

--
Gary VanderMolen [MS-MVP WLM]


Keith Willcocks said:
I posted this a few days ago but have had no takers. Here it is again in
case anyone has an answer and missed it first time around.

I have set the option in Maintenance to have the "Deleted" Folder emptied
when
Windows Vista Mail is closed. This used to work fine in Outlook Express
but Mail seems to completely ignore the instruction and the contents of
the
deleted folder are remaining in situ virtually unscathed, I say virtually
because it does seem to reduce by one mail each time it is closed. Am I
missing something somewhere?
Click to expand...
Click to expand...
 
Update installed OK but no change. I had 48 items in the Deleted Items
folder, close Mail and, on reopening, there are 47. Any further thoughts
please?
--
Keith Willcocks


Keith Willcocks said:
Thanks Gary, I'll give it a whirl.
--
Keith Willcocks

Gary VanderMolen said:
Since this symptom is similar to the 'stuck' email issue,
you may want to try Microsoft's fix:
http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.

Also, although only the outbox is mentioned, it works for all stuck
emails regardless of which folder they are in.

--
Gary VanderMolen [MS-MVP WLM]


Keith Willcocks said:
I posted this a few days ago but have had no takers. Here it is again
in case anyone has an answer and missed it first time around.

I have set the option in Maintenance to have the "Deleted" Folder
emptied when
Windows Vista Mail is closed. This used to work fine in Outlook
Express
but Mail seems to completely ignore the instruction and the contents of
the
deleted folder are remaining in situ virtually unscathed, I say
virtually because it does seem to reduce by one mail each time it is
closed. Am I missing something somewhere?
Click to expand...
Click to expand...
Click to expand...
 
At this point you have tried all the easy fixes. There are a couple of
more drastic fixes left:

a. Go through the somewhat laborious "Reset Windows Mail" process:
http://www.vistax64.com/tutorials/62560-windows-mail-problems.html
or
b. Upgrade to Windows Live Mail:
http://get.live.com/en-us/betas/maildesktop_betas
--
Gary VanderMolen [MS-MVP WLM]


Keith Willcocks said:
Update installed OK but no change. I had 48 items in the Deleted Items
folder, close Mail and, on reopening, there are 47. Any further thoughts
please?
--
Keith Willcocks


Keith Willcocks said:
Thanks Gary, I'll give it a whirl.
--
Keith Willcocks

Gary VanderMolen said:
Since this symptom is similar to the 'stuck' email issue,
you may want to try Microsoft's fix:
http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.

Also, although only the outbox is mentioned, it works for all stuck
emails regardless of which folder they are in.

--
Gary VanderMolen [MS-MVP WLM]


I posted this a few days ago but have had no takers. Here it is again
in case anyone has an answer and missed it first time around.

I have set the option in Maintenance to have the "Deleted" Folder
emptied when
Windows Vista Mail is closed. This used to work fine in Outlook
Express
but Mail seems to completely ignore the instruction and the contents of
the
deleted folder are remaining in situ virtually unscathed, I say
virtually because it does seem to reduce by one mail each time it is
closed. Am I missing something somewhere?
Click to expand...
Click to expand...
Click to expand...
 
I had also put in a request to the laptop manufacturer for a fix and they
suggested a manual deletion of everything in the Deleted Items folder and
then restart Mail and reapply the setting. I did so, then sent some more
mails to the Deleted Items folder and it actually seems to have done the
trick. So if anyone else has a similar problem this is worth a try.
--
Keith Willcocks
(If you can't laugh at life, it ain't worth living!)


Gary VanderMolen said:
At this point you have tried all the easy fixes. There are a couple of
more drastic fixes left:

a. Go through the somewhat laborious "Reset Windows Mail" process:
http://www.vistax64.com/tutorials/62560-windows-mail-problems.html
or
b. Upgrade to Windows Live Mail:
http://get.live.com/en-us/betas/maildesktop_betas
--
Gary VanderMolen [MS-MVP WLM]


Keith Willcocks said:
Update installed OK but no change. I had 48 items in the Deleted Items
folder, close Mail and, on reopening, there are 47. Any further
thoughts please?
--
Keith Willcocks


Keith Willcocks said:
Thanks Gary, I'll give it a whirl.
--
Keith Willcocks

Since this symptom is similar to the 'stuck' email issue,
you may want to try Microsoft's fix:
http://support.microsoft.com/default.aspx/kb/941090
"Messages may be stuck in the Outbox when you use Windows Mail on a
computer that is running Windows Vista"

That page offers two download options. Unless you know for sure
you have 64-bit Vista, use the 32-bit option.

Also, although only the outbox is mentioned, it works for all stuck
emails regardless of which folder they are in.

--
Gary VanderMolen [MS-MVP WLM]


I posted this a few days ago but have had no takers. Here it is again
in case anyone has an answer and missed it first time around.

I have set the option in Maintenance to have the "Deleted" Folder
emptied when
Windows Vista Mail is closed. This used to work fine in Outlook
Express
but Mail seems to completely ignore the instruction and the contents
of the
deleted folder are remaining in situ virtually unscathed, I say
virtually because it does seem to reduce by one mail each time it is
closed. Am I missing something somewhere?
Click to expand...
Click to expand...
Click to expand...
 
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