can't delete message

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Guest

I recently tried sending an email with attachments but it is now stuck in my outbox. This is a work account so I am thinking that the file may be too large to go through, in which case it should tell me "undeliverable" but it doesn't. I have tird to delete it but nothing happens. I have tried moving it to another folder, and I have tried opening it but Outlook sasy "can't open file". I know there is a 1MB file size limit but didn't remember that till after I tried sending it. Can anyone help me

Sincerely

John in Houston
 
"John in Houston" said in
I recently tried sending an email with attachments but it is now
stuck in my outbox. This is a work account so I am thinking that the
file may be too large to go through, in which case it should tell me
"undeliverable" but it doesn't. I have tird to delete it but nothing
happens. I have tried moving it to another folder, and I have tried
opening it but Outlook sasy "can't open file". I know there is a 1MB
file size limit but didn't remember that till after I tried sending
it. Can anyone help me?

Sincerely,

John in Houston
Click to expand...

Since you mention this is at work, might your work be using MS Exchange
2000? If so, see:

XCCC: Messages Are Stuck in the Outbox in Outlook 2002 SP2 Because the
Spooler Encounters Entries That Do Not Have Corresponding Messages in the
Outbox
http://support.microsoft.com/?kbid=328884
 
here's the answer to how to fix your stuck or jammed outbox in office outlook 2003.

Go to File....New....OUtlook data file....

Choose outlook 97-2002 personal file folder (.pst)

Give the file a name, any name will do, I used "repair".

On the next screen, give the name of "repair" Leave everything else alone on this screen and press "OK"

You should now see a new folder created under "All Mail folders"

Click on the folder called "repair". and press send/recieve button on top of the screen.

Close Microsoft Outlook.

Open Microsoft Outlook and go to your sent items folder where the large file with attachment is stuck, you should now be able to delete this message.

Next go tothe "repair" folder that you created, click on it once.

The right mouse click and click on close "repair". Thats it your done. Now stop pulling your hair out!

Cheers,
Rick
www.hotsalsainteractive.com
 
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