can't delete e-mails

  • Thread starter Thread starter iain bailey
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iain bailey

hi guys,

i was wondering if anybody knows how to delete e-mails
once there read.the usual procedures don't work.

thank you for any ideas
 
| "iain bailey" <[email protected]>
| wrote in message | i was wondering if anybody knows how to delete e-mails
| once there read.the usual procedures don't work.

That can happen if the Deleted Items folder is damaged. To resolve
this behavior, delete the Deleted Items.dbx file

For more information see the following Microsoft Knowledge Base
article:

KB312348 - OLEXP: An Error Message Appears When You Try to Delete an
E-mail Message
http://support.microsoft.com/?scid=312348

And for more information on OLEXP topics such as the Store Folder
location and problems such as "Can't delete email messages" see the
following Web Site. It is authored by Tom Koch, Microsoft MVP for
Internet Explorer and Outlook Express, and was one of PC Magazine's
Top 100 web sites:

InsideOE
http://insideoe.tomsterdam.com/

Also, if you have any more Outlook Express questions I suggest that
you post in the appropriate group:

microsoft.public.windows.inetexplorer.ie6_outlookexpress

If you read the newsgroups using the Microsoft Communities
Web Page, here is a link:
http://www.microsoft.com/windows/ie...inetexplorer.ie6_outlookexpress&lang=en&cr=US

If you read newsgroups using a NNTP newsreader, such as Outlook
Express, and use the msnews.microsoft.com news server, here is a link:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
 
Iain

My reply assumes you are using Outlook Express.

It could be that the option to "Compact messages in background" in Tools, Options, Maintenance has been selected. Deselect as it will corrupt folders.

Inability to delete messages is more often than not caused by a corrupted Deleted Items folder.

Using Windows XP you need to enable show hidden files. Start, Control Panel, Folder Options, View, Advanced Settings. Next enter Windows Explorer and select Search, All files and folders, enter "Deleted ite*.dbx" without the quotes, select Local hard drive as source to be searched and click on Search. Delete the file. A new folder will be automatically generated when you restart Outlook Express.

Finally re-enter Outlook Express place the cursor on Outlook Express in the Folder List, select File, Work Offline and then File, Folder, Compact All. Do not try to use your computer until compacting has finished.

~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
(e-mail address removed)
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

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