Can't Delete an Email from my outbox and can't send emails

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Guest

Please help,
Can't send emails from windows mail and can' delete the problem email.

Regards

Shruti
 
--
ETEJA I hope this will help a lot of the emailers out there.
I found a site by typing in google search, "windowsmail/help", go to the
site marked "vista help utility" it has 2 solutions, I picked the first one,
(program for a patch) It's worked, good everybody.

ETEJA
 
I'm having the same problem but with Outlook 2007. I compiled an email to
send to a number of people. It has some photos and text in it. It seems to
send to one person OK but when I try to send it to multiple email addresses,
the send/receive dialog box goes crazy, saying it's performing hundreds of
tasks - I have to go to the Task Manager and quit Outlook to stop it. Then
the offending email is sitting in my outbox and I can't delete it, move it to
another folder or anything. If I try to open it, Outlook tells me it has
already started to transmit the message so can't open it.

Any suggestions? Many thanks in advance.
 
This forum (newsgroup) supports the Windows Mail program.
Outlook issues are better handled in its own newsgroup.
Click on this link to go there:

news://msnews.microsoft.com/microsoft.public.outlook.general
 
I can receive emails but can't send emails there is one email stuck in my
outbox which i can't delete and when trying it says a problem has occured

PLEASE HELP! BUSINESS TO RUN!
 
Jamie Shaw said:
I can receive emails but can't send emails there is one email stuck in my
outbox which i can't delete and when trying it says a problem has occured

PLEASE HELP! BUSINESS TO RUN!
Click to expand...

A fix as been released by M$ to resolve the problem of undeletable mails:

"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

http://support.microsoft.com/default.aspx/kb/941090

**It works for all folders.**
 
Jamie Shaw said:
I can receive emails but can't send emails there is one email stuck in my
outbox which i can't delete and when trying it says a problem has occured

PLEASE HELP! BUSINESS TO RUN!
Click to expand...

Download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such a
program, remember where to find the hotfix, and hope it will install
again if you need it again. The Vista SP1 update also includes this
hotfix, but takes longer to install. A recent version of the Trend
antivirus program also causes assorted problems in Windows Mail.
 
Jamie Shaw said:
I can receive emails but can't send emails there is one email stuck in my
outbox which i can't delete and when trying it says a problem has occured

PLEASE HELP! BUSINESS TO RUN!
Click to expand...

Install SP1.
 
howaylads said:
I'm having the same problem but with Outlook 2007. I compiled an email to
send to a number of people. It has some photos and text in it. It seems to
send to one person OK but when I try to send it to multiple email addresses,
the send/receive dialog box goes crazy, saying it's performing hundreds of
tasks - I have to go to the Task Manager and quit Outlook to stop it. Then
the offending email is sitting in my outbox and I can't delete it, move it to
another folder or anything. If I try to open it, Outlook tells me it has
already started to transmit the message so can't open it.

Any suggestions? Many thanks in advance.
Click to expand...
 
howaylads said:
I'm having the same problem but with Outlook 2007. I compiled an email to
send to a number of people. It has some photos and text in it. It seems to
send to one person OK but when I try to send it to multiple email addresses,
the send/receive dialog box goes crazy, saying it's performing hundreds of
tasks - I have to go to the Task Manager and quit Outlook to stop it. Then
the offending email is sitting in my outbox and I can't delete it, move it to
another folder or anything. If I try to open it, Outlook tells me it has
already started to transmit the message so can't open it.

Any suggestions? Many thanks in advance.
Click to expand...
 
--
Spicemom
I just found out after much time how to delete unsent emails from Outbox:
In Windows Mail click "View", then "Layout" then "Local Folder" then
"Outbox". Start at the top of your Outbox unsent emails and delete them one
by one. They are gone.
I deduced this after I spent hours on line with some overseas tech help and
the message that I had unsent emails still popped up.

It worked for me.
 
--
Spicemom

This worked for me and will probably solve your problem. So simple.

In Windows Mail click View, then Layout, then Local Folders , then Outbox
and then from your list of emails in the Outbox list delete the unsent emails
one by one -Now they are gone!!!

I couldn't send email for a week. Now I can.
 
--
Spicemom

Correction: Do not click on LAYOUT Instead- In windows mail-Click "View,
Go to Folders, Local folders, Outbox, then delete unsent emails.
 
I have the same problem! I work at a trucking co so I am using e-mail
constantly and I can't get my e-mails to send! please help!
 
Do you get an error message when you try to send emails? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 
Try working off line. Then delete the offending email. Then go back online> I
had exactly the same problem as you, and this has worked twice for me now.

Good luck
 
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