Can't delete a user

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I am running XP and have several accounts set up. One account has trouble
logging on, starting Internet Explorer , running Word, etc. But all other
accounts are working correctly. I decided to create a new account and delete
the old one, to see if it solves the problem. When I try to delete the old
account, I get an error message "Could not complete the operation due to
error 8007040". What should I do?
 
Lee M said:
I am running XP and have several accounts set up. One account has trouble
logging on, starting Internet Explorer , running Word, etc. But all other
accounts are working correctly. I decided to create a new account and
delete
the old one, to see if it solves the problem. When I try to delete the old
account, I get an error message "Could not complete the operation due to
error 8007040". What should I do?


In the command prompt, try the following command

net user /delete username

So if the user name is William then you would type

net user /delete William

Once the user account has been deleted, you will then need to delete the
user account profile under the Documents and Settings folder.
 
Thank you very much!

WTC said:
In the command prompt, try the following command

net user /delete username

So if the user name is William then you would type

net user /delete William

Once the user account has been deleted, you will then need to delete the
user account profile under the Documents and Settings folder.
 
I got a corrupted user profile and had to create a new one. After saving
pertinent information/files, I tried to delete my original user account, but
kept getting the "could not complete the operation due to error 80070402"
message. Finally, I went into administrator mode, told it to delete files
instead of keep files, and it finally allowed the original profile to be
deleted.

I tried the original reply suggestion and that just would not work.
Hopefully, if anyone else runs into this problem, my solution will help them.

***********************************************
 
Back
Top