Can't cut ties to Other Person's Calendar

  • Thread starter Thread starter Local_IT
  • Start date Start date
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Local_IT

I'm a local IT guy for my company and can't fix a problem for an employee.

We are using Outlook 2003. The employee is the secretary to a Manager, and
was given access to his Calendar. He has since moved on, but we cannot get
rid of his Calendar.

Under File>Open, both the current Manager and previous Manager's Calendars
are visible. The previous Manager has revoked permissions to his Calendar,
and we cannot see any items in it. However, when the secretary makes
appointments and receives replies, the previous Manager also receives all of
the replies.

We think we have tried everything to stop this annoyance from happening - we
even had an admin check things out in Exchange System Manager. As far as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!
 
Was the mailbox deleted when the manager moved on?
If the mailbox still exists, check the delegates tab and see if she is still
listed.
 
You may need to have the Exchange Admin remove the "rogue" delegate
using the Exchange System Admin tools. If you are unable to remove
the delegate from the client's own Outlook, contact your Exchange Admin.

Nikki

did you check delegate permissions?

--

Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34
 
I was able to contact the manager in his new location, and had him check his
delegates. He currently has only his new secretary as a delegate.

Is there a way to remove his Calendar from the File -> Open -> Other User's
Folder menu?

Diane Poremsky said:
Check for delegates on the mailbox.

--

Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Local_IT said:
The mailbox still exists - the manager moved to a different physical
location.
Click to expand...
Click to expand...
 
Sure - its an MRU. But you'll need to remove all the others from the list
too. See http://www.slipstick.com/outlook/mru.htm

--

Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Local_IT said:
I was able to contact the manager in his new location, and had him check
his
delegates. He currently has only his new secretary as a delegate.

Is there a way to remove his Calendar from the File -> Open -> Other
User's
Folder menu?

Diane Poremsky said:
Check for delegates on the mailbox.

--

Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Local_IT said:
The mailbox still exists - the manager moved to a different physical
location.

:

Was the mailbox deleted when the manager moved on?
If the mailbox still exists, check the delegates tab and see if she is
still
listed.

:

I'm a local IT guy for my company and can't fix a problem for an
employee.

We are using Outlook 2003. The employee is the secretary to a
Manager,
and
was given access to his Calendar. He has since moved on, but we
cannot
get
rid of his Calendar.

Under File>Open, both the current Manager and previous Manager's
Calendars
are visible. The previous Manager has revoked permissions to his
Calendar,
and we cannot see any items in it. However, when the secretary
makes
appointments and receives replies, the previous Manager also
receives
all of
the replies.

We think we have tried everything to stop this annoyance from
happening - we
even had an admin check things out in Exchange System Manager. As
far
as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!
Click to expand...
Click to expand...
Click to expand...
 
Neither the secretary nor the manager have permissions or delegations set for
each other, but the notifications continue.

Can you tell me what I should request the server folks do to correct this?

Thanks

Diane Poremsky said:
did you check delegate permissions?

--

Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Local_IT said:
I'm a local IT guy for my company and can't fix a problem for an employee.

We are using Outlook 2003. The employee is the secretary to a Manager,
and
was given access to his Calendar. He has since moved on, but we cannot
get
rid of his Calendar.

Under File>Open, both the current Manager and previous Manager's Calendars
are visible. The previous Manager has revoked permissions to his
Calendar,
and we cannot see any items in it. However, when the secretary makes
appointments and receives replies, the previous Manager also receives all
of
the replies.

We think we have tried everything to stop this annoyance from happening -
we
even had an admin check things out in Exchange System Manager. As far as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!
Click to expand...
Click to expand...
 
Ask him to check the properties of the client's Exchange
account to see if there is a "delegate" stuck in there.

Nikki

Neither the secretary nor the manager have permissions or delegations set
for
each other, but the notifications continue.

Can you tell me what I should request the server folks do to correct this?

Thanks

Diane Poremsky said:
did you check delegate permissions?

--

Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Local_IT said:
I'm a local IT guy for my company and can't fix a problem for an
employee.

We are using Outlook 2003. The employee is the secretary to a Manager,
and
was given access to his Calendar. He has since moved on, but we cannot
get
rid of his Calendar.

Under File>Open, both the current Manager and previous Manager's
Calendars
are visible. The previous Manager has revoked permissions to his
Calendar,
and we cannot see any items in it. However, when the secretary makes
appointments and receives replies, the previous Manager also receives
all
of
the replies.

We think we have tried everything to stop this annoyance from
happening -
we
even had an admin check things out in Exchange System Manager. As far
as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!
Click to expand...
Click to expand...
 
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