Can't created groups or use addresses in contact list ...

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G

Guest

I have a smiliar problem to Gary, I transferred contacts from an old computer
with an older version of Outlook into Outlook XP using the export and import
commands.
I see the contacts but when I go to enter an address an the To field, it
closes the window or is blank. I can manually type an addr. and send an email
I just can't use any of the email addressses from my contact list.
Nor can I create a distribution list. When I go to add a name all I get is a
semi colon.

Thanks, I'll also try the fix you gave gary....
 
Also, as far as your distribution lists are concerned, they were definitely
lost. They never survive export and import.
 
No I can't create a D-List from current addressess.
Yes, the addresses are underlined when I open one of the contacts.
Outlook doesn't seem to recognize them. If I cut and paste into another
email (ie. yahoo) they work fine ....


Russ Valentine said:
Also, as far as your distribution lists are concerned, they were definitely
lost. They never survive export and import.
--
Russ Valentine
[MVP-Outlook]
Air said:
I have a smiliar problem to Gary, I transferred contacts from an old
computer
with an older version of Outlook into Outlook XP using the export and
import
commands.
I see the contacts but when I go to enter an address an the To field, it
closes the window or is blank. I can manually type an addr. and send an
email
I just can't use any of the email addressses from my contact list.
Nor can I create a distribution list. When I go to add a name all I get is
a
semi colon.

Thanks, I'll also try the fix you gave gary....
Click to expand...
Click to expand...
 
Also my outlook contacts was already listed as an addressbook

Russ Valentine said:
Exporting and importing is never the correct way to transfer Outlook data.
It's hard to tell from your description how much data you lost.
If you open a Contact, does the email address appear correctly and resolved
(i.e., underlined) in the email field?
If so, then all you probably need to do is configure your Outlook Address
Book:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Air said:
I have a smiliar problem to Gary, I transferred contacts from an old
computer
with an older version of Outlook into Outlook XP using the export and
import
commands.
I see the contacts but when I go to enter an address an the To field, it
closes the window or is blank. I can manually type an addr. and send an
email
I just can't use any of the email addressses from my contact list.
Nor can I create a distribution list. When I go to add a name all I get is
a
semi colon.

Thanks, I'll also try the fix you gave gary....
Click to expand...
Click to expand...
 
You're posting very incomplete and inconsistent information.
Time for you to state accurately how you transferred your data. State
accurately what works now and what doesn't.
Did you backup your data before you tried this transfer?
--
Russ Valentine
[MVP-Outlook]
Air said:
No I can't create a D-List from current addressess.
Yes, the addresses are underlined when I open one of the contacts.
Outlook doesn't seem to recognize them. If I cut and paste into another
email (ie. yahoo) they work fine ....


Russ Valentine said:
Also, as far as your distribution lists are concerned, they were
definitely
lost. They never survive export and import.
--
Russ Valentine
[MVP-Outlook]
Air said:
I have a smiliar problem to Gary, I transferred contacts from an old
computer
with an older version of Outlook into Outlook XP using the export and
import
commands.
I see the contacts but when I go to enter an address an the To field,
it
closes the window or is blank. I can manually type an addr. and send an
email
I just can't use any of the email addressses from my contact list.
Nor can I create a distribution list. When I go to add a name all I get
is
a
semi colon.

Thanks, I'll also try the fix you gave gary....
Click to expand...
Click to expand...
Click to expand...
 
AS I tried to say, I used the export feature within OUtlook to export
contacts into a pst file from an older version of Outlook onto a floppy and
used the Import feature to transfer the contacts onto a newer version of
Outlook on another PC. AS per Article ID : 286170
The contacts are there. when I look at their properties, they have an
underline under the email address as if it's a valid link but the link
doesn't work, They can be copied/pasted into the To field of a new message.
However, when trying to type in the name, Outlook won't resolve the address
and closes the new message window.

In other words, the contacts appear within the addressbook when looking at
it but when you dbl click to choose the name, it only shows a semi-colon.

Now, I can't say this any better. A new mssage isn't using the addressbook
to resolve email addresses.


Russ Valentine said:
You're posting very incomplete and inconsistent information.
Time for you to state accurately how you transferred your data. State
accurately what works now and what doesn't.
Did you backup your data before you tried this transfer?
--
Russ Valentine
[MVP-Outlook]
Air said:
No I can't create a D-List from current addressess.
Yes, the addresses are underlined when I open one of the contacts.
Outlook doesn't seem to recognize them. If I cut and paste into another
email (ie. yahoo) they work fine ....


Russ Valentine said:
Also, as far as your distribution lists are concerned, they were
definitely
lost. They never survive export and import.
--
Russ Valentine
[MVP-Outlook]
I have a smiliar problem to Gary, I transferred contacts from an old
computer
with an older version of Outlook into Outlook XP using the export and
import
commands.
I see the contacts but when I go to enter an address an the To field,
it
closes the window or is blank. I can manually type an addr. and send an
email
I just can't use any of the email addressses from my contact list.
Nor can I create a distribution list. When I go to add a name all I get
is
a
semi colon.

Thanks, I'll also try the fix you gave gary....
Click to expand...
Click to expand...
Click to expand...
 
oops, wrong article #
this is the one I use to transfer contacts
Article ID : 287070

Air said:
AS I tried to say, I used the export feature within OUtlook to export
contacts into a pst file from an older version of Outlook onto a floppy and
used the Import feature to transfer the contacts onto a newer version of
Outlook on another PC. AS per Article ID : 286170
The contacts are there. when I look at their properties, they have an
underline under the email address as if it's a valid link but the link
doesn't work, They can be copied/pasted into the To field of a new message.
However, when trying to type in the name, Outlook won't resolve the address
and closes the new message window.

In other words, the contacts appear within the addressbook when looking at
it but when you dbl click to choose the name, it only shows a semi-colon.

Now, I can't say this any better. A new mssage isn't using the addressbook
to resolve email addresses.


Russ Valentine said:
You're posting very incomplete and inconsistent information.
Time for you to state accurately how you transferred your data. State
accurately what works now and what doesn't.
Did you backup your data before you tried this transfer?
--
Russ Valentine
[MVP-Outlook]
Air said:
No I can't create a D-List from current addressess.
Yes, the addresses are underlined when I open one of the contacts.
Outlook doesn't seem to recognize them. If I cut and paste into another
email (ie. yahoo) they work fine ....


:

Also, as far as your distribution lists are concerned, they were
definitely
lost. They never survive export and import.
--
Russ Valentine
[MVP-Outlook]
I have a smiliar problem to Gary, I transferred contacts from an old
computer
with an older version of Outlook into Outlook XP using the export and
import
commands.
I see the contacts but when I go to enter an address an the To field,
it
closes the window or is blank. I can manually type an addr. and send an
email
I just can't use any of the email addressses from my contact list.
Nor can I create a distribution list. When I go to add a name all I get
is
a
semi colon.

Thanks, I'll also try the fix you gave gary....
Click to expand...
Click to expand...
Click to expand...
 
So did you reconfigure your Outlook Address Book as I'd suggested?
Remove it from your profile. Restart Outlook. Add it back and make sure the
Contacts Folder that has the valid email addresses is the one you are
displaying in your Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Air said:
AS I tried to say, I used the export feature within OUtlook to export
contacts into a pst file from an older version of Outlook onto a floppy
and
used the Import feature to transfer the contacts onto a newer version of
Outlook on another PC. AS per Article ID : 286170
The contacts are there. when I look at their properties, they have an
underline under the email address as if it's a valid link but the link
doesn't work, They can be copied/pasted into the To field of a new
message.
However, when trying to type in the name, Outlook won't resolve the
address
and closes the new message window.

In other words, the contacts appear within the addressbook when looking at
it but when you dbl click to choose the name, it only shows a semi-colon.

Now, I can't say this any better. A new mssage isn't using the addressbook
to resolve email addresses.


Russ Valentine said:
You're posting very incomplete and inconsistent information.
Time for you to state accurately how you transferred your data. State
accurately what works now and what doesn't.
Did you backup your data before you tried this transfer?
--
Russ Valentine
[MVP-Outlook]
Air said:
No I can't create a D-List from current addressess.
Yes, the addresses are underlined when I open one of the contacts.
Outlook doesn't seem to recognize them. If I cut and paste into another
email (ie. yahoo) they work fine ....


:

Also, as far as your distribution lists are concerned, they were
definitely
lost. They never survive export and import.
--
Russ Valentine
[MVP-Outlook]
I have a smiliar problem to Gary, I transferred contacts from an old
computer
with an older version of Outlook into Outlook XP using the export
and
import
commands.
I see the contacts but when I go to enter an address an the To
field,
it
closes the window or is blank. I can manually type an addr. and send
an
email
I just can't use any of the email addressses from my contact list.
Nor can I create a distribution list. When I go to add a name all I
get
is
a
semi colon.

Thanks, I'll also try the fix you gave gary....
Click to expand...
Click to expand...
Click to expand...
 
Sorry for the delay, that solution didn't work but I bit the bullet and
opened the properties of each (only had 22) and cut and pasted the email
addr. back in and all appears well. I can make D-Lists and have now started
adding additional names.

Thanks for your help.

Russ Valentine said:
So did you reconfigure your Outlook Address Book as I'd suggested?
Remove it from your profile. Restart Outlook. Add it back and make sure the
Contacts Folder that has the valid email addresses is the one you are
displaying in your Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Air said:
AS I tried to say, I used the export feature within OUtlook to export
contacts into a pst file from an older version of Outlook onto a floppy
and
used the Import feature to transfer the contacts onto a newer version of
Outlook on another PC. AS per Article ID : 286170
The contacts are there. when I look at their properties, they have an
underline under the email address as if it's a valid link but the link
doesn't work, They can be copied/pasted into the To field of a new
message.
However, when trying to type in the name, Outlook won't resolve the
address
and closes the new message window.

In other words, the contacts appear within the addressbook when looking at
it but when you dbl click to choose the name, it only shows a semi-colon.

Now, I can't say this any better. A new mssage isn't using the addressbook
to resolve email addresses.


Russ Valentine said:
You're posting very incomplete and inconsistent information.
Time for you to state accurately how you transferred your data. State
accurately what works now and what doesn't.
Did you backup your data before you tried this transfer?
--
Russ Valentine
[MVP-Outlook]
No I can't create a D-List from current addressess.
Yes, the addresses are underlined when I open one of the contacts.
Outlook doesn't seem to recognize them. If I cut and paste into another
email (ie. yahoo) they work fine ....


:

Also, as far as your distribution lists are concerned, they were
definitely
lost. They never survive export and import.
--
Russ Valentine
[MVP-Outlook]
I have a smiliar problem to Gary, I transferred contacts from an old
computer
with an older version of Outlook into Outlook XP using the export
and
import
commands.
I see the contacts but when I go to enter an address an the To
field,
it
closes the window or is blank. I can manually type an addr. and send
an
email
I just can't use any of the email addressses from my contact list.
Nor can I create a distribution list. When I go to add a name all I
get
is
a
semi colon.

Thanks, I'll also try the fix you gave gary....
Click to expand...
Click to expand...
Click to expand...
 
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